Vesna V.

I’m a CRM and Digital Transformation Specialist with 6+ years of experience building smart, automated systems for real estate, hospitality, and corporate teams. What I can help with: • CRM architecture: entities, processes, automation flows, security roles • Power Automate workflows and approval processes • Customer engagement: email/push campaigns, segmentation automations • Data insights: NPS/CSAT tracking, reports, dashboards • Operational systems: service cases, property management, mobile app integration • Process mapping, documentation & optimization • Business & Data Analysis Clients value my structured approach, fast execution, strong communication, and ability to connect business needs with technical solutions. If you need someone to build, fix, or improve your CRM and workflow ecosystem—I’m here to help.