Shabir C.

Objective  Striving to create a future in technology through support and innovation.  Interested in: Global IT Management Roles, End User Support Management, Service Delivery Manager  13+ years’ experience in IT Engineering & Management Skills ITIL & ITSM Implementation | Manage Tier 1-3 Helpdesk Support Engineers | Systems Engineering – Infrastructure | Mac OS | Windows 10 | Windows Server 2008 R2 – 2019 | TCP | DNS | DHCP | Active Directory | Microsoft Exchange Administration | Office 365 Administration | Cisco Meraki | Ruckus Wireless | Avaya Telecom VoIP | WSUS | SCCM | WYSE | PGP & Bitlocker Encryption | iOS & Android | Mobileiron MDM | McAfee Security | BMC Remedy | Azure | AWS | Mimecast | Datto | VMWare | Jamf | GSuite/Google WorkSpace | ConnectWise | Continuum | Zoom | SD-WAN | MES Manage Windows Systems Environments | Cloud Environments (AWS, Azure, etc.) End to End Support | Infrastructure Design and Support (Conception to Fruition) Full Helpdesk Support Management | White Glove Executive Support | Specializing in End User Support