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Novash S.
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Novash S.

Executive Assistant & Customer Service Manager | Operations Management

Hello there! My name is Novash, and I am a dedicated Remote Executive Assistant and Operations Support Specialist committed to helping busy leaders stay organized, efficient, and focused on what matters most. I specialize in creating structure, managing day-to-day workflows, and ensuring seamless communication across teams and clients. I provide end-to-end administrative and operational support, including: Calendar management & scheduling Inbox organization & communication handling Travel planning & coordination Document preparation, meeting notes & follow-ups Client relations & customer service support Data entry, research & workflow optimization Project and task management Over the years, I’ve built a strong reputation for being proactive, dependable, and highly adaptable. Clients value my ability to anticipate needs, maintain accuracy under pressure, and communicate professionally across time zones and departments. With over 2 years of experience supporting C-level executives remotely and 8+ years in customer service, operations, sales, and administrative support, I bring a proven ability to stay organized, manage sensitive information with discretion, and maintain structured, efficient systems that reduce stress and increase productivity. If you’re looking for a remote assistant who can think ahead, manage details with precision, and support your operations with professionalism and confidentiality, I’d love to connect and help you streamline your workflow.

🇯🇲Spanish Town, Jamaica$12/hr100% JSS4.81 (9)Since Dec 2017
GlobeUpwork

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#16,155 / 412k
🇯🇲Country#35 / 1,010
Revenue, last 30 days
—

Read daily since Oct 26, under 30 days

Total earnings
$32k

Billed in all: $33k

World#106,465 / 412k
🇯🇲Country#357 / 1,010
Per project
$2.3k

$3.8k in the last 6 months

World#70,017 / 412k
🇯🇲Country#347 / 1,010
Projects, last 6 months
4
25% fixed75% hourly
World#51,813 / 412k
🇯🇲Country#43 / 1,010
Projects in all
14

Across 17 contracts

12% fixed88% hourly
World#168,283 / 412k
🇯🇲Country#264 / 1,010

Earnings, last 30 days

$33.3k+$1.3k earned since Oct 26Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32k$33k$34kOct 26Nov 1Nov 7

Tracked from Oct 26, 2026.

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #70Appointment Scheduling3,126 freelancers · 🇯🇲 #2Top 2%
  2. #110Calendar Management4,894 freelancers · 🇯🇲 #1Top 2%
  3. #127Client Management2,926 freelancers · 🇯🇲 #2Top 4%
  4. #145Asana3,013 freelancers · 🇯🇲 #1Top 5%
  5. #176Executive Support5,288 freelancers · 🇯🇲 #3Top 3%
  6. #243Customer Relationship Management5,121 freelancers · 🇯🇲 #4Top 5%
  7. #280Zendesk5,908 freelancers · 🇯🇲 #4Top 5%
  8. #404Microsoft Office15,119 freelancers · 🇯🇲 #1Top 3%