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Sapnesh N.
Expert-Vetted

Sapnesh N.

Expert-Vetted Senior Technical Writer

I'm an Upwork Expert-Vetted senior technical writer with over seven years of experience creating outstanding product documentation, user guides, implementation guides, API documentation, blog posts, tutorials, How-tos, release notes, and more. I also have a master's degree in Computer Science and experience working as a full-stack web developer for companies like Intel. I take pride in creating original, engaging, and grammatically accurate content. My software development skills help me understand a product in greater detail and simplify complex topics, resulting in better documentation. Writing tools I've previously worked with: ✅ MadCap Flare, MadCap Capture, MadCap Central, Markdown, DITA, XML ✅ Topic-based authoring ✅ Git-based authoring tools - Gitbook, Docusauras, VuePress, Documentation360 ✅ Intercom, Confluence, Lucidchart, and Lucidspark. ✅ Google Docs ✅ Microsoft Word ✅ Intercom Online Help Technologies I've previously worked with: ✅ JIRA (Agile Scrum Teams) ✅ APIs: REST, SOAP, OData. ✅ Mobile apps: iOS, Android, and PWA. ✅ QMS, Greenlight Guru, Compliance policy documents. ✅ Programming languages: JavaScript, Python, Java, PHP, HTML5, and CSS. ✅ Web Frameworks: React, Angular, Vue, Gatsby, Node.js Laravel, SprintBoot, Django, and Flask. ✅ Databases: MySQL, MongoDB, GraphQL, PostgreSQL ✅ CMS: WordPress, Shopify. ✅ DevOps: Git, Docker, VMware, Kubernetes, AWS ✅ Robotic Process Automation. ✅ Blockchain, Cryptocurrency, Data Science, Artificial Intelligence, Machine learning. See a portfolio of my publically available work at kerneldev.com. I look forward to discussing how my skills can help you meet your documentation needs! Have a great day!

🇨🇦Toronto, Canada$45/hr100% JSS5.00 (29)Since Dec 2017
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Earnings and projects

MRR (estimate)
≈$132

An estimate from an earlier read

World#127,445 / 412k
🇨🇦Country#1,867 / 7,133
Revenue, last 30 days
$0

Last 6 months: $789

Total earnings
$461k

Billed in all: $478k

World#3,321 / 412k
🇨🇦Country#106 / 7,133
Per project
$16k

$789 in the last 6 months

World#8,089 / 412k
🇨🇦Country#150 / 7,133
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇨🇦Country#1,897 / 7,133
Projects in all
28

Across 34 contracts

59% fixed41% hourly
World#103,224 / 412k
🇨🇦Country#1,881 / 7,133

Earnings, last 30 days

$478kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$470k$475k$480k$485kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 19% in MadCap Software

Ranked by MRR among everyone on Upwork with the skill.

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  2. #29Lucidchart92 freelancers · 🇨🇦 #2Top 32%
  3. #31Markdown88 freelancers · 🇨🇦 #2Top 35%
  4. #77Product Documentation229 freelancers · 🇨🇦 #3Top 34%
  5. #92Instruction Manual248 freelancers · 🇨🇦 #2Top 37%
  6. #110Computer Science515 freelancers · 🇨🇦 #2Top 21%
  7. #184Information Technology659 freelancers · 🇨🇦 #3Top 28%
  8. #194Atlassian Confluence604 freelancers · 🇨🇦 #5Top 32%