Janelle Rose C.
Customer Service Support for E-commerce Business
Welcome to my profile! In need of exceptional customer support that guarantees satisfaction? Look no further! With over 10 years of dedicated experience, I specialize in delivering exceptional customer experiences. If you're seeking the assurance of working with a Top Rated professional on Upwork, rest assured, you're in capable hands. Here's why you should consider choosing me: Services Offered: 🟢 Customer Support: Expert assistance via email, live chat, and social media platforms, utilizing tools like Gorgias, InterCom, FreshDesk, Facebook Messenger, and Instagram Direct Messages. 🟢 E-commerce Management: Proficient in Shopify platform, offering comprehensive services including product listing, inventory management, order processing, customer account management, and more. Why Choose Me: 🟢 Efficiency and Dedication: Known for my efficiency, honesty, and unwavering dedication, I always go the extra mile to ensure project success. 🟢 Quick Learner: I adapt swiftly to new systems, programs, and processes, enabling me to work autonomously and effectively. 🟢 Extensive Experience: With a diverse clientele across the USA, UK, EU, and Australia, I guarantee professional and friendly interactions tailored to your needs. 🟢 Timely Updates: Your project's progress is my priority. Expect regular updates and seamless communication throughout. 🟢 Fluent English: Ensure seamless communication without any language barriers. If you're looking to improve your customer support experience and ensure utmost satisfaction for your customers, let's connect and explore how I can customize my services to suit your needs!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.5k
Billed in all: $213,394$213k
$1.7k in the last 6 months
Across 40 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Product Listings
Ranked by MRR among everyone on Upwork with the skill.
- #80Answered Ticket446 freelancers · 🇵🇭 #51Top 18%🇵🇭#51 of 250
- #148Content Moderation1,144 freelancers · 🇵🇭 #70Top 13%🇵🇭#70 of 514
- #200Dropshipping2,698 freelancers · 🇵🇭 #111Top 7%🇵🇭#111 of 1,022
- #201Ecommerce Support1,624 freelancers · 🇵🇭 #121Top 12%🇵🇭#121 of 760
- #250Gorgias1,588 freelancers · 🇵🇭 #146Top 16%🇵🇭#146 of 895
- #367Product Listings5,309 freelancers · 🇵🇭 #141Top 7%🇵🇭#141 of 1,714
- #375Customer Experience2,788 freelancers · 🇵🇭 #159Top 13%🇵🇭#159 of 1,061
- #1,360Technical Support11,267 freelancers · 🇵🇭 #712Top 12%🇵🇭#712 of 6,366