Angela Marie J.

* Excellent communication skills. * Pleasant and straightforward phone and video manner. * Technical knowledge of logistics SaaS * Widespread knowledge on shipping and logistics specifically in Australia * Organizational skills * Highly self-motivated and driven * Hubspot Expert * FreshDesk Expert * Knowledgeable in Shopify and WooCommerce set up * Client relations (new and existing customers) * Winning back churned customers * Assist with operations team with escalated concerns of key clients * Liaises between clients and internal team members, connecting them to ensure clear communication. * Process improvements and documentation. * Communicate and persuade warm leads using emails, phone calls. * First point of contact for new business prospects by handling incoming demos and determining the next steps for each prospect