Joseph A.

College Graduate: University of St. La Salle Bacolod - B.S Information Technology A dedicated and detail-oriented professional with a solid background in Team Leadership, Data Entry, Graphic Design, and Social Media Management. Currently leading a team in the ticket resale industry, I have extensive experience in managing operations, training team members, and optimizing team performance. I also bring proficiency in content creation, data management, and social media coordination, with a proven ability to lead and mentor team members to achieve business goals. Core Competencies: • Team Leadership and Coordination • Team Training and Development • Data Entry and Management • Graphic Design (Adobe Photoshop, Canva) • Social Media Management • Data Analysis and Mining • Web Scraping and Automation • Basic Video Editing • Contact and Lead Generation Work Experience: Team Leader | Ticket Reseller Team March 2023 - Present As a Team Leader, I manage a team in a fast-paced ticket reseller business, overseeing day-to-day operations, handling inquiries, and ensuring smooth communication between clients and resellers. I am responsible for training, developing, and supporting team members to achieve business goals and maintain high performance. • Lead, manage, and train a diverse team of resellers to maximize sales and improve efficiency. • Develop and implement training programs to enhance team skills and knowledge. • Coordinate sales strategies and ensure smooth operations to meet business goals. • Monitor team performance and track progress through performance metrics and reports. • Foster collaboration and provide coaching to enhance team capabilities. Previous Experience: Graphic Designer and Social Media Manager Freelance / Various Clients • Designed engaging visual content for social media, websites, and marketing materials using Adobe Photoshop and Canva. • Managed social media platforms, including content creation, scheduling, and performance analysis. • Increased online presence and engagement for clients by creating targeted campaigns and content strategies. • Developed marketing materials, including banners, logos, and infographics for client branding. Data Entry Specialist Accurately managed and entered data into various systems, ensuring precision and efficiency. • Created and maintained detailed contact lists for outreach and marketing. • Designed and executed email marketing campaigns to engage clients. Additional Experience: • Shopify Product Entry • Basic Video Editing • Web Research and Lead Generation • Email Sourcing and Contact Information Extraction Technical Skills: • Team Leadership and Coordination: Expertise in managing and developing high-performing teams. • Data Entry and Management: High accuracy and efficiency in data-related tasks. • Graphic Design: Proficient in Adobe Photoshop, Canva, and Adobe Illustrator. • Social Media Management: Managing platforms, creating content, and analyzing performance. • Video Editing: Basic proficiency in video editing software. • Microsoft Office & Google Workspace: Experienced with MS Excel, Google Sheets, and other productivity tools. • Data Extraction Tools: Skilled in using various tools for data mining and retrieval. Other Qualifications: • Strong team leadership abilities with a focus on performance, training, and team development. • Excellent organizational, communication, and problem-solving skills. • Highly proficient in multitasking and working efficiently in dynamic environments. • Exceptional computer literacy and tech-savviness with a focus on continuous improvement.