Back to leaderboardLast snapshot: Nov 7
Catherine Joyce A.
Risk Management and Disputes Resolution Advisor
• Provide excellent customer service to clients. • Attend to inbound calls for inquiry and process bank requests like Balance Transfers, Payment Processing, Promise-to-Pay, Collections, and Initial Fraud Investigation in accordance with the standard operating procedures. • Complete research and resolution on accounts with disputes and process chargeback in accordance to the MasterCard and Visa Guide. • Listens, calibrates, and verify inbound calls with customer survey.
🇵🇭Las Pinas, Philippines$8/hr100% JSSSince Jan 2018
Earnings and projects
MRR
$1,326$1.3k
Last 6 months ÷ 6
World#36,827 / 412,022 / 412k
🇵🇭Country#6,001 / 56,319 / 56.3k
Revenue, last 30 days
$1,312$1.3k
Last 6 months: $8k
World#33,723 / 412,022 / 412k
🇵🇭Country#5,983 / 56,319 / 56.3k
Total earnings
$107,596$108k
Billed in all: $110,852$111k
World#36,018 / 412,022 / 412k
🇵🇭Country#4,532 / 56,319 / 56.3k
Per project
$107,596$108k
$8k in the last 6 months
World#160 / 412,022 / 412k
🇵🇭Country#3 / 56,319 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇵🇭Country#14,297 / 56,319 / 56.3k
Projects in all
1
Across 2 contracts
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇵🇭Country#43,767 / 56,319 / 56.3k
Earnings, last 30 days
$111k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 6% in Microsoft Publisher
Ranked by MRR among everyone on Upwork with the skill.
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