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Andrea L.
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Andrea L.

Account Manager/Customer Support/ Contact Centre Supervisor

I am a Contact Centre Supervisor who has 11 years of experience in several business organizations. Having years of experience being in a customer facing role and dealt with a broad range of customers across multiple sectors, I have acquired strong customer service and problem solving skills. As a Supervisor, I set the standards and expectations through my conduct, work ethics, integrity and character. I am well equipped in handling challenges and customer objections. I always think out of the box and make sure I provide excellent customer service.

🇵🇭Santo Tomas, Philippines$20/hr100% JSS5.00 (21)Since Jan 2018

Earnings and projects

MRR (estimate)
≈$1.9k

An estimate from an earlier read

World#24,793 / 412k
🇵🇭Country#3,020 / 56.3k
Revenue, last 30 days
$1.9k

Last 6 months: $11k

World#23,254 / 412k
🇵🇭Country#3,028 / 56.3k
Total earnings
$223k

Billed in all: $227k

World#12,875 / 412k
🇵🇭Country#945 / 56.3k
Per project
$11k

$3.7k in the last 6 months

World#13,871 / 412k
🇵🇭Country#3,191 / 56.3k
Projects, last 6 months
3

Across 5 contracts

0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
20

Across 28 contracts

0% fixed100% hourly
World#133,447 / 412k
🇵🇭Country#10,355 / 56.3k

Earnings, last 30 days

$227k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$225k$226k$227k$228kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 4% in Content Creation

Ranked by MRR among everyone on Upwork with the skill.

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  5. #491Content Creation11,949 freelancers · 🇵🇭 #80Top 4%
  6. #837Technical Support11,267 freelancers · 🇵🇭 #384Top 7%
  7. #838Online Chat Support11,527 freelancers · 🇵🇭 #473Top 7%
  8. #1,053Email Support14,954 freelancers · 🇵🇭 #596Top 7%