Hyrine A.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I am a highly motivated individual who always seek and always strive for excellence. I have total of 8 years experience in different field in Customer service, IT Technical Support and Virtual assistance. I have been on a different products support and have lots of knowledge in this field. My efficiency and quality at work has also proven satisfactory to all my old clients. If you are seeking for someone who has knowledge of a wide range Customer service while maintaining first rate standards, customer satisfaction and excellent customer service to clients, that is what exactly I am prepared to do. As a virtual assistant, I am performing extensive support functions including managing web content, communicating with teams, sending newsletters, and coordinating general operations while maintaining a consistent level of professionalism and accuracy. As a reliable, self-motivated, and efficient assistant with experience providing remote administrative and personal support to busy professionals across the globe, I am confident that I would be an asset to you! • Executive Virtual Assistant • Social Media Marketing & Management Savy • ITIL Foundation Certificate • Customer Service Certification (Phone, email and chat) • Adobe Photoshop • SharePoint Certificate • Chat Support • Ticketing tool - Service now • Active Directory, VM Ware, 8by 8, Tableau server • Microsoft Office Word, Excel, PowerPoint, DB Access • Knowledge in different Operating System and Internet Applications (Windows XP, 7, 8, 10) • Knowledge in MySQL (Structured Query language) certificate • PC Troubleshooting, Installation and Networking (Com TIA certificate) •Trello • Content Management • Ticketing Tool • Google Suite • Social Media Management • Slack • Video editing • Microsoft Office (Word, excel, powerpoint and access) • Time management and deadline orientation • Data Entry • Research • Canva • Zendesk • Service Now ticketing tool • IT service Desk Certified (certification)