Jean Samantha S.

I have over 14 years of experience working in Customer Service. I've had numerous training from customer service up to project and business management. I've worked as a customer service associate, and a trainer, and I've been an Operations Supervisor for more than 6 years. I've worked as a Project Manager for online e-commerce stores and helped in improving existing guidelines and creating new ones to align the current trends from customers' points of view while balancing the business and that client's needs to have a win-win outcome for all involved parties. My skills can surely provide assistance with project management, data entry, email management, web research, creating presentations, statistical data research and analysis, social media content management, knowledge-based content creation/management, and any other administrative tasks that you may need me for. I can also provide customer service via chat or email. Not too long ago, I also ventured into the field of Human Resources and Recruitment where I gained related and relevant skills and knowledge. I am highly organized, and dedicated to working effectively and efficiently. I'm really good with details and highly motivated. I have excellent verbal and written communication skills as well as customer service and project management skills. I am a well-rounded individual that has a ready-for-anything attitude and a professional work ethic to come on board. My goal is to understand your objectives and to consistently deliver satisfying results in a timely manner.