Doug D.

AI Automation and CRM Consultant | n8n, Claude, Integrations

You finally step away for the afternoon, and your phone lights up before you make it out the door. 📲 Where is the latest quote? Which spreadsheet has the right number? What happens after the client says yes? You hired a good team because you were tired of being the answer to every question, but every process still finds its way back to you. I turn those decisions, handoffs, and follow-up steps into a system your team can run while you are OFF. You get working software first, clear documentation next, and an afternoon that stays yours. I come at this from the buyer's chair: 25 years leading enterprise IT — CIO-level roles, Fortune 500 environments, federal programs. I spent a career hiring consultants, and I built my whole approach around the things that go wrong when you hire one. Then AI changed the math of building software, and I went back to being a builder. Here's what the new math looks like: I run my own software company on it. Real product, real paying customers, real phone systems and texting infrastructure — designed, built, and shipped by one person working with AI. Two years ago that would've taken a funded team of 4-6 developers. Ask me and I'll show you the actual system. I'm not telling you that to impress you. I'm telling you because it answers the question you should be asking every profile on this page: "Okay, but what have you built LATELY?" WHAT I DO FOR BUSINESSES LIKE YOURS ▸ Build follow-up that doesn't go cold — I connect your CRM, inbox, calendar, and phone system with tools like HighLevel, n8n, Zapier, and Twilio so a lead moves from first contact to booked call without anyone re-typing it ▸ Set up AI workflows that actually fit how your business runs (not force your business to fit some tool) ▸ Build custom internal tools, dashboards, and automations when off-the-shelf doesn't cut it ▸ Connect the software you already pay for — dashboards and data flows that pull from your existing tools, so your team gets one current view instead of rebuilding the same report by hand ▸ Give you a straight, executive-level read on where AI will pay off in your operation — and where it's hype HOW I WORK 1 — Small first scope. We find the highest-leverage piece of your problem and I build that first. You see working software before you commit to anything big. 2 — The fix, not the slide deck. My first deliverable RUNS. Documentation comes with the system, not instead of it. 3 — I engineer my own exit. Everything documented, you and your team trained, nothing that dies without me. Consultants who make themselves permanent are running a different business model than I am. PROOF YOU CAN CHECK 👇 ⭐⭐⭐⭐⭐ "I can't say enough good things about working with Doug. He truly cared about the success of our engagement and our business." — CRM automation client, 2026 RECENT BUILDS 📈 AI-powered CRM & lead-management platform — 30%+ more calls per hour 🏠 Reusable Claude Skill for property valuation & wholesale underwriting If you want to vet me, start with the working products in my portfolio and the client feedback below. GOOD FIT if: you're running lean, you're tired of doing things manually that a computer should do, and you want someone who builds the solution and explains it in plain English. NOT a fit if: you need a big agency, a research report, or someone to nod along with a decision you've already made. I build things, and I'll tell you the truth in the first conversation even if it costs me the job. Worst case, you leave our first call with a sharper read on what your problem should actually cost to fix. That call's free either way. 📅 Send me a message with a few details about your AI or automation project, and we'll set up a free 15-minute Upwork call to see if I'm the right fit.