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Jumever S.

Jumever S.

Shopify Savvy & Support Specialist | Your E-Commerce Game Changer

With over a decade of experience in customer service, I specialize in email support and virtual assistance, with strong exposure to e-commerce platforms and customer experience operations. I’m familiar with platforms such as Shopify, AliExpress, Amazon, Zendesk, Gorgias, and Freshdesk, allowing me to quickly adapt to new systems and integrate smoothly into any team with minimal training time. 💼 What I bring to the table: • 📧 Email support and customer service excellence • 🛒 E-commerce platform experience (Shopify, Amazon, AliExpress) • 🎫 Ticketing systems (Zendesk, Gorgias, Freshdesk) • ⚡ Fast adaptation to new tools and workflows • 🧠 Strong multitasking and problem-solving under pressure • 🤝 Calm, professional communication with customers I’m known for being proactive, reliable, and highly responsible. I don’t just complete tasks—I make sure they’re done correctly, consistently, and efficiently even in fast-paced environments. My strength is staying organized under pressure, resolving issues quickly, and ensuring customers always receive clear and professional support. I’m looking forward to contributing to your team and helping improve both customer satisfaction and operational efficiency.

🇵🇭Rizal, Philippines$10/hr100% JSS4.93 (14)Since Jan 2018

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#34,680 / 412k
🇵🇭Country#4,290 / 56.3k
Revenue, last 30 days
$0
Total earnings
$111k

Billed in all: $114k

World#34,680 / 412k
🇵🇭Country#4,290 / 56.3k
Per project
$6.5k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
17

Across 21 contracts

5% fixed95% hourly
World#149,089 / 412k
🇵🇭Country#11,751 / 56.3k

Earnings, last 30 days

$114kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$110k$112k$114k$116kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skills