Tiffany H.

Dependability, commitment, professionalism, and superior work ethic are the key attributes of my service. Being detail-oriented by nature, able to multi-task, and driven to exceed expectations, I produce results that in turn create satisfied, repeat clients and form lasting relationships. I have a great skill for providing organization where it is lacking, improving operations, and creating solid processes. I deliver a personalized approach to customer service. Customers come to know and respect me as their source of reliable help, and trust that I will act as a professional representative of their company. With 22 years' experience in operational support, administration, and client relations, I am a quality company liaison and office support professional. Operations and administrative support, among many other functions, are just a few of the facets of your business of which I can provide assistance. Below is a list of what I offer: • Updating websites • Social media creation and posting • Sending out and tracking review copies (books) • Tracking contests and mailing out prizes to winners • Sending information to bloggers for tours • Designing teaser material (quotes, pictures) • Design Graphics • Newsletter creation and maintenance • Email management/ organization • Scheduling (interviews, appearances, etc) • Booking travel accommodations • Research • Blog post creation and maintenance • Book formatting in MS Word • Proofing paperback copy layout • FB, Twitter ad set up and maintenance • Set up distribution for Books with Amazon, B&N, Kobo, Smashwords, and Draft2Digital • Amazon Author Central page maintenance • Audiobook review • Data Entry • Organizing Files Proficient in • Word • Excel • Powerpoint • Google drive- Calendar, Document, Spreadsheet, Forms • Photoshop • Blogger • Wix, Weebly, WordPress (can learn other hosts) • Mailchimp • Creative, informal, conversational writing *Can be quickly trained in other software