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Nicole D.
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Nicole D.

Operations Manager | Execution & Process Specialist

Operational Leadership - Workflow Execution - Cross‑Team Coordination - KPI Tracking Seasoned Operations Manager with 10+ years of experience keeping businesses running smoothly and teams executing efficiently. Skilled at turning strategic priorities into daily operational action, streamlining workflows, tracking KPIs, and resolving bottlenecks to boost productivity and reduce errors. Proven ability to coordinate cross-functional teams, escalate issues early, and ensure alignment across departments. Comfortable in fast-paced environments that require ownership, disciplined follow-through, and proactive problem-solving. Experienced with Asana, Slack, Google Workspace, CRM platforms, and other workflow systems that support seamless remote operations and collaboration. Known for delivering operational clarity, maintaining accountability, and ensuring projects and daily tasks move forward without delays. Dedicated to helping clients turn plans into results, streamline processes, and maximize efficiency across all aspects of operations. Here to help your team run smoothly, meet deadlines, and achieve operational success.

🇺🇸Austin, United States$40/hr100% JSS4.95 (6)Since Jan 2018

Earnings and projects

MRR
$1.4k

Last 6 months ÷ 6

World#34,772 / 412k
🇺🇸Country#6,526 / 62.1k
Revenue, last 30 days
$1.3k

Last 6 months: $8.4k

World#33,086 / 412k
🇺🇸Country#5,480 / 62.1k
Total earnings
$66k

Billed in all: $69k

World#59,619 / 412k
🇺🇸Country#11,285 / 62.1k
Per project
$9.5k

$8.4k in the last 6 months

World#17,027 / 412k
🇺🇸Country#2,879 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
7

Across 9 contracts

44% fixed56% hourly
World#236,191 / 412k
🇺🇸Country#33,699 / 62.1k

Earnings, last 30 days

$69.2k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$67k$68k$69k$70kOct 9Oct 24Nov 8

Skill rankings: Top 6% in Microsoft Word

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Providing Information to Callers101 freelancers · 🇺🇸 #2Top 14%
  2. #32Organizational Design & Effectiveness298 freelancers · 🇺🇸 #19Top 11%
  3. #107Project Scheduling952 freelancers · 🇺🇸 #28Top 11%
  4. #143Light Bookkeeping1,382 freelancers · 🇺🇸 #38Top 10%
  5. #262Task Coordination2,735 freelancers · 🇺🇸 #35Top 10%
  6. #519Business Operations4,004 freelancers · 🇺🇸 #161Top 13%
  7. #763Microsoft Word12,572 freelancers · 🇺🇸 #161Top 6%
  8. #1,239Microsoft Office15,119 freelancers · 🇺🇸 #213Top 8%