Jean D.

Customer-centric, bilingual (English-Spanish) call center representative with a history of top-ranked production in inbound and outbound call centers. Routinely singled out for high-volume, high-quality work within deadline-intensive settings spanning collections, customer service and sales areas. Call Center Operations Inbound & Outbound Call Handling Skip Tracing & Internet Research Complaint Handling & Issue Resolution Telephone Sales & Customer Support Customer Service Excellence Order Processing / Transaction Management Data Entry and Database Administration Strategy Specialist for inmigration relief