Ahmed I.

CCIE #24477 | 20+ Years of Experience Delivering Enterprise-Grade IT Solutions I’m a results-driven Senior Solutions Consultant with over two decades of proven experience in Network Infrastructure, VoIP, Unified Communications, Contact Center (UCCE/UCCX), Cisco Telepresence, and Security solutions. I specialize in designing, deploying, and supporting end-to-end enterprise IT ecosystems that drive performance, reliability, and scalability. With deep technical expertise across Cisco, I help organizations optimize collaboration, strengthen network resilience, and enhance customer experience through modern, secure, and cost-effective architectures. ________________________________________ 🧭 Core Expertise Network & Connectivity • Design and implementation of Wired/Wireless Networks, SD-WAN, SD-Access, and Meraki solutions. • Proficient with Cisco Routers, Switches, and Voice Gateways (VGs) across multiple platforms. • VMware vSphere/vCenter setup and management. Unified Communications & Collaboration • End-to-end deployment of Cisco UC, HCS, and Telepresence solutions: o CUCM, CUCME, CUCMBE, CUBE, SME, Unity Connection, IM&P, Expressway, and Prime Collaboration. o Hosted Collaboration Solutions (HCS) including UCS servers, CUCDM, and CUBEs. o Cisco Meeting Server (CMS), VCS, and Webex Collaboration & Contact Center. • Extensive work on Voice, Video, and Presence technologies. Contact Center (CX) Solutions • Design and support for UCCX deployments. Operational Excellence • Skilled in change management, release management, and system optimization across multi-platform environments. • Strong troubleshooting background for VoIP protocols (SIP, H.323, MGCP, SCCP) and analog/digital signaling (E1/T1, ISDN, QSIG). ________________________________________ 🚀 What You Get Working With Me ✔ Enterprise-grade expertise backed by CCIE certification and 20+ years of hands-on experience. ✔ Proven success designing and maintaining global-scale, mission-critical systems. ✔ Commitment to quality, uptime, and customer satisfaction. Let’s collaborate to architect and deliver secure, high-performance IT and communication solutions that move your business forward.