Joy L.
Monday (.com) Expert | Business Systems, Automation & Integrations
Growing too fast for spreadsheets? I help businesses streamline operations with monday (.com), automation, and scalable business systems. Most clients come to me with the same problems: • Too much manual work • Disconnected tools • Inefficient workflows • Poor visibility across teams I fix that properly. I’m a certified monday (.com) Expert and SaaS implementation consultant with 6+ years of experience and 90+ implementations delivered across multiple industries. I design and build scalable systems across: • Sales & CRM • Project Management • Finance & Reporting • HR & Operations • Client Delivery What I help with: • monday (.com) implementation & optimization • Workflow automation • Make, Zapier & API integrations • AI-powered workflows • End-to-end implementation management I manage the full implementation lifecycle: • Process mapping • Solution design • Build & configuration • Automation setup • Integrations • Testing, training & handover I build solutions using monday (.com) Make, Zapier, APIs, and AI tools like OpenAI and Claude. Recent results: ✔ Reduced weekly reporting and manual data entry from 2 full days to minutes ✔ Automated sales-to-operations handoffs and eliminated manual re-entry ✔ Built systems clients still rely on daily, years after handover ✔ Earned repeat work from 80% of clients who returned to expand their systems I build systems that are practical, scalable, and easy for teams to adopt. I’m direct about what will and won’t work. I’d rather recommend the simplest effective solution than overcomplicate your systems. If your operations are becoming harder to manage as your business grows, send me a message with what you’re trying to fix.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.1k
Billed in all: $69,938$70k
$364 in the last 6 months
Across 67 contracts
Earnings, last 30 days
Skill rankings: Top 28% in Business Applications Consultation
Ranked by MRR among everyone on Upwork with the skill.
- #23Business Applications Consultation83 freelancers · 🇵🇭 #2Top 28%🇵🇭#2 of 6
- #86System Configuration258 freelancers · 🇵🇭 #23Top 33%🇵🇭#23 of 64
- #110Software Integration299 freelancers · 🇵🇭 #15Top 37%🇵🇭#15 of 40
- #283Solution Architecture1,009 freelancers · 🇵🇭 #8Top 28%🇵🇭#8 of 17
- #308Process Optimization874 freelancers · 🇵🇭 #36Top 35%🇵🇭#36 of 93
- #942Dashboard2,955 freelancers · 🇵🇭 #50Top 32%🇵🇭#50 of 112
- #1,400Business Process Automation3,508 freelancers · 🇵🇭 #64Top 40%🇵🇭#64 of 188
- #1,752Customer Relationship Management5,121 freelancers · 🇵🇭 #466Top 34%🇵🇭#466 of 1,228