Maricel T.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I have over 11 years of experience in customer service, technical support, and debt resolution, primarily in remote and client-facing roles. I worked for five years at Amazon as a Customer Service and Technical Support Specialist, handling high-volume inquiries via phone, email, and chat, resolving technical and account issues, and consistently meeting performance targets. I then spent three years as a Debt Collector at National Debt Relief, gaining experience in debt collection processes, compliance, and client account management, which laid the foundation for my continued work in the debt resolution industry. Currently, I am approaching four years as a Debt Consultant with Five Lakes Law Group. In this role, I coordinate directly with creditors on behalf of clients to process debt payments and settlements. I conduct outbound calls and handle online payment processing, ensuring accuracy, compliance, and timely execution of transactions. I work closely with creditors to confirm payment arrangements, resolve discrepancies, and maintain detailed records of all transactions. Throughout my career, I have developed strong competencies in customer service, debt resolution, negotiation, account management, and problem-solving. I am known for my ability to communicate effectively, manage sensitive financial transactions with accuracy, and consistently deliver results while maintaining a high level of professionalism.