Rodrigo M.

Dedicated Technical Support and Computer Engineer with high-level versatility and communication skills. Studied Computer Engineering for 6 years and obtained a degree in Computer and Information System Engineering in 2022. Worked as an intern in developing an account, data and customer communication management system at Atos as my Final Degree Project. Experienced in working in technical support and in assisting and communicating with customers, as well as in using CRM tools like Salesforce and Zendesk. I have great troubleshooting skills that help me identify and find the best solutions for any issues customers may have. I have general programming knowledge in multiple programming languages like C++, Java, PHP and Python, as well as in database management systems, SQL, Bash and information system analysis and design. I'm bilingual in English and Spanish, able to fluently communicate in both of these languages. I consider myself a reliable and fast-learning worker who's always at the ready to assist in developing solutions for problems in the best fashion possible.