Kim Shiela L.

Need a reliable Virtual Assistant who can keep your admin, recruiting, data, and customer support tasks organized and moving? I provide dependable administrative support, data entry, recruiting coordination, and email/chat support for busy business owners and growing teams. With 21,000+ hours worked on Upwork, I’m comfortable managing high-volume, detail-heavy work while staying organized, accurate, and responsive. I can help you with: • Virtual Assistant & Administrative Support • Data Entry & Data Management • Recruiting & Candidate Coordination • Applicant Tracking & Recruiting Trackers • Interview Scheduling & Candidate Follow-Ups • Email & Inbox Management • Chat & Email Customer Support • CRM/Data Entry & Database Updates • Calendar & Appointment Management • Google Drive & File Organization • Online Research & Web Research • Reports, Spreadsheets & Documentation • SOPs, Checklists & Process Organization • General Executive/Administrative Assistance RECRUITING SUPPORT I can support recruiters and hiring teams throughout the candidate coordination process—from reviewing applications and organizing candidate information to sending screening forms, following up with applicants, scheduling interviews, maintaining recruiting trackers, organizing candidate documents, and preparing recruiting reports. ADMINISTRATIVE & VIRTUAL ASSISTANT SUPPORT If your inbox, spreadsheets, calendar, files, trackers, or day-to-day administrative tasks are taking time away from higher-value work, I can step in and keep the details organized. I’m comfortable working independently, following established processes, and identifying ways to make recurring tasks more efficient. DATA ENTRY & SPREADSHEETS Accuracy and organization are major priorities in my work. I can handle spreadsheet management, database updates, CRM entry, data cleanup, online research, document organization, and other repetitive or high-volume data tasks. CUSTOMER SUPPORT I can also represent your business professionally through email and chat support—answering questions, following up with customers, organizing inquiries, escalating issues when necessary, and making sure customers receive timely and helpful responses. WHY CLIENTS HIRE ME ✓ 21,000+ hours worked on Upwork ✓ Top Rated freelancer ✓ 100% Job Success ✓ 45+ completed Upwork jobs ✓ Experienced with long-term remote work ✓ Detail-oriented and highly organized ✓ Reliable communication and follow-through ✓ Comfortable learning new tools and processes ✓ Able to work independently with minimal supervision I’m especially interested in long-term opportunities involving Virtual Assistance, Administrative Support, Recruiting Coordination, Data Entry, and Email/Chat Customer Support. If you need someone dependable to take ownership of the details and keep things organized behind the scenes, I’d be happy to discuss your project.