Engracia D.
A+ Experienced Customer Service Expert | General Virtual Assistant
Hello! My name is Grace, and I bring a total of 10 years of experience in the customer service industry, both in office-based and remote settings. In addition, I have 6 years of freelancing experience, where I have successfully handled a variety of tasks including Amazon support, data entry, research, and lead generation. I also have a strong background as a Marketing Assistant, where I managed social media, coordinated events, and implemented Go High Level automation, among other responsibilities. My diverse skill set allows me to adapt quickly and deliver exceptional results across multiple areas. 🎧🎧 CUSTOMER SERVICE 📸📸 PHOTO EDITING 💻💻 DATA ENTRY I am 👩🦰 : 🎇 Reliable 🎇 Hard working 🎇 Self- starter 🎇 Problem solver 🎇 Organized 🎇 Adaptive 🎇 Creative 🎇 Fast learner 🎇 Great work ethics What I can offer you: ✔Customer support / Email and chat ✔Data Entry ✔Basic Photo editing using Canva ✔Basic Video editing ✔Google suite management ✔Various Data entry (excel, word, web-based platforms) ✔Email Management ✔Researching data and information that is essential to workflow I am at your service! Just tell me what you need, and I'll do my utmost to provide it. send me a Message and let's talk about taking a step further and discussing how I can help you.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.6k
Billed in all: $36,681$37k
$6.6k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 9% in Online Research
Ranked by MRR among everyone on Upwork with the skill.
- #709Online Research8,217 freelancers · 🇵🇭 #265Top 9%🇵🇭#265 of 2,428
- #735General Transcription8,318 freelancers · 🇵🇭 #258Top 9%🇵🇭#258 of 1,812
- #2,027Online Chat Support11,527 freelancers · 🇵🇭 #1,249Top 18%🇵🇭#1,249 of 6,896
- #2,550Email Support14,954 freelancers · 🇵🇭 #1,570Top 17%🇵🇭#1,570 of 8,734
- #3,423Virtual Assistance29,113 freelancers · 🇵🇭 #1,377Top 12%🇵🇭#1,377 of 9,892
- #3,734Administrative Support27,851 freelancers · 🇵🇭 #1,953Top 13%🇵🇭#1,953 of 12,707
- #5,813Data Entry53,630 freelancers · 🇵🇭 #2,921Top 11%🇵🇭#2,921 of 21,670
- #5,829Customer Service37,167 freelancers · 🇵🇭 #3,097Top 16%🇵🇭#3,097 of 18,590