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Engracia D.
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Engracia D.

A+ Experienced Customer Service Expert | General Virtual Assistant

Hello! My name is Grace, and I bring a total of 10 years of experience in the customer service industry, both in office-based and remote settings. In addition, I have 6 years of freelancing experience, where I have successfully handled a variety of tasks including Amazon support, data entry, research, and lead generation. I also have a strong background as a Marketing Assistant, where I managed social media, coordinated events, and implemented Go High Level automation, among other responsibilities. My diverse skill set allows me to adapt quickly and deliver exceptional results across multiple areas. 🎧🎧 CUSTOMER SERVICE 📸📸 PHOTO EDITING 💻💻 DATA ENTRY I am 👩‍🦰 : 🎇 Reliable 🎇 Hard working 🎇 Self- starter 🎇 Problem solver 🎇 Organized 🎇 Adaptive 🎇 Creative 🎇 Fast learner 🎇 Great work ethics What I can offer you: ✔Customer support / Email and chat ✔Data Entry ✔Basic Photo editing using Canva ✔Basic Video editing ✔Google suite management ✔Various Data entry (excel, word, web-based platforms) ✔Email Management ✔Researching data and information that is essential to workflow I am at your service! Just tell me what you need, and I'll do my utmost to provide it. send me a Message and let's talk about taking a step further and discussing how I can help you.

🇵🇭Cavite, Philippines$6/hr100% JSS5.00 (2)Since Feb 2018

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#44,060 / 412k
🇵🇭Country#7,855 / 56.3k
Revenue, last 30 days
$1.1k

Last 6 months: $6.6k

World#39,461 / 412k
🇵🇭Country#7,619 / 56.3k
Total earnings
$35k

Billed in all: $37k

World#99,777 / 412k
🇵🇭Country#16,228 / 56.3k
Per project
$12k

$6.6k in the last 6 months

World#13,179 / 412k
🇵🇭Country#2,982 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 6 contracts

17% fixed83% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$36.7k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$35k$36k$37kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Online Research

Ranked by MRR among everyone on Upwork with the skill.

  1. #709Online Research8,217 freelancers · 🇵🇭 #265Top 9%
  2. #735General Transcription8,318 freelancers · 🇵🇭 #258Top 9%
  3. #2,027Online Chat Support11,527 freelancers · 🇵🇭 #1,249Top 18%
  4. #2,550Email Support14,954 freelancers · 🇵🇭 #1,570Top 17%
  5. #3,423Virtual Assistance29,113 freelancers · 🇵🇭 #1,377Top 12%
  6. #3,734Administrative Support27,851 freelancers · 🇵🇭 #1,953Top 13%
  7. #5,813Data Entry53,630 freelancers · 🇵🇭 #2,921Top 11%
  8. #5,829Customer Service37,167 freelancers · 🇵🇭 #3,097Top 16%