Alberto L.

With over 10 years of experience, I've worked with 3 world-class brands such as Samsung, Jackery, and LG. I've specialized in the Tech field as well as products from those brands. Because of my background, I've learned a lot from new technologies such as AI, VR, Machine Learning, Cybersecurity, and IoT which Samsung and LG use in their products. Also, I've taken over 30 top-tier customer service courses to meet high standards and keep customers happy as well as satisfied. Since I worked at a Customer Service Center, I also developed skills regarding repairing their products, creating reports, and processing orders. I've provided support to many companies including sales and after-sale training. I'm always looking to provide the best results possible and meet companies' standards as well as their goals. Because of my Engineering Education, I'm able to understand diagrams, blueprints, and complex procedures with ease. Thus, I can implement better strategies to move forward and help your company remain competitive.