Skip to content
BackNov 8
Carl S.

Carl S.

Conversational Coach and Customer Service Management

I have worked and excelled in the customer service industry for over ten years. I have developed many skills to assist in this including, strong typing, computer navigation skills and empathy to work with and diffuse upset clients. I worked with a company to develop my voice tones and voice reflections to ensure the proper message is delivered without misunderstanding. Grammar and proper professionalism is always a must. During my time working from home I learned self motivation, personal reliability and accountability. I have also managed large box locations holding 30+ employees for Verizon, Lenscrafters and Michaels Corp. I always strive for success and excellence. Most importantly the Military taught me pride in myself and everything I do. I am not looking to get back into Management but have the training, the skills and the knowledge if the right opportunity presents itself.

🇺🇸Bucerias, United States$30/hr100% JSS5.00 (13)Since Feb 2018

Earnings and projects

MRR
$0

Last 6 months ÷ 6

World#23,660 / 412k
🇺🇸Country#5,296 / 62.1k
Revenue, last 30 days
$0
Total earnings
$149k

Billed in all: $149k

World#23,660 / 412k
🇺🇸Country#5,296 / 62.1k
Per project
$11k
Projects, last 6 months
0
World#209,857 / 412k
🇺🇸Country#27,406 / 62.1k
Projects in all
14

Across 15 contracts

27% fixed73% hourly
World#168,286 / 412k
🇺🇸Country#24,151 / 62.1k

Earnings, last 30 days

$149kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$146k$148k$150k$152kOct 9Oct 24Nov 8

Skills