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May S.

May S.

Call Center Supervisor

WORK EXPERIENCE Sentry Credit Inc. September 2021 - August 2024 Customer Care Specialist/Administrative Quality Assurance Support Agent in Call Center - (Remote) Texas HomeBuyers October 19, 2020 – August 21, 2021 Virtual Assistant/Appointment Setter Citigroup Business Solutions PTE LTD February 7, 2011 – April 2020 Mortgage Collections Senior Supervisor Teleperformance Philippines October 13, 2008 – December 20, 2010 Customer Care Assistant call Center Manager (Boost Mobile) Teleperformance Philippines May 7, 2005 – April 13, 2008 Customer Care Senior Supervisor (Sprint) SKILLS AND QUALIFICATIONS • Dedicated, enthusiastic and persevere in dealing with projects and works • Hard working and fast learner • Can maintain performance level under pressure • Ability to do multitasking • Punctual, responsible and responsive in beating deadlines

🇵🇭Makati City, Philippines$20/hr100% JSS3.27 (4)Since Feb 2018

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#16,033 / 412k
🇵🇭Country#1,316 / 56.3k
Revenue, last 30 days
$2.5k

Last 6 months: $15k

World#15,875 / 412k
🇵🇭Country#1,476 / 56.3k
Total earnings
$90k

Billed in all: $94k

World#43,889 / 412k
🇵🇭Country#5,965 / 56.3k
Per project
$18k

$15k in the last 6 months

World#6,984 / 412k
🇵🇭Country#1,428 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
5

Across 7 contracts

14% fixed86% hourly
World#266,042 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$94.1k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$90k$92k$94k$96kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #19Real Estate Appraisal356 freelancers · 🇵🇭 #7Top 5%
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  3. #56Call Center Management1,271 freelancers · 🇵🇭 #16Top 4%
  4. #383Online Chat Support11,527 freelancers · 🇵🇭 #194Top 3%
  5. #693Customer Support20,101 freelancers · 🇵🇭 #275Top 3%
  6. #1,078Data Entry53,630 freelancers · 🇵🇭 #384Top 2%
  7. #1,135Customer Service37,167 freelancers · 🇵🇭 #435Top 3%