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Gagandeep S.
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Gagandeep S.

AI Engineer | AI Agents, LLM/RAG & Agentic Automation | CRM/ERP

I build production-ready AI agents, enterprise automation systems, healthcare AI solutions, and AI-powered SaaS products that connect AI with real business workflows. If you need an AI agent that can understand requests, retrieve knowledge, use business tools, update your CRM/ERP, automate processes, communicate with customers or staff, or hand work to a human when needed, I can design and build the complete solution. What I Build 1. Agentic AI & Automation * AI agents, AI copilots and multi-step workflows * Tool calling, memory, business rules and human-in-the-loop * AI workflow automation with n8n, Make, Zapier and APIs * CRM/ERP automation and third-party integrations 2. Enterprise & Healthcare AI * Healthcare AI assistants and operational copilots * Patient/customer communication automation * Healthcare workflow and document automation * Enterprise knowledge assistants and RAG * Secure AI applications connected to business data and systems 3. Voice AI * AI receptionists and phone agents * Appointment booking and lead qualification * Inbound/outbound calling and customer support * CRM updates, call summaries and human transfers * Retell AI, Vapi, Twilio, ElevenLabs, Deepgram 4. AI SaaS & RAG * AI-powered SaaS platforms * Enterprise RAG and knowledge bases * Document intelligence and semantic search * Vector databases and source-grounded responses I have worked on AI and SaaS solutions across healthcare, finance, insurance, real estate, e-commerce, logistics, and customer support. Examples include an AI voice receptionist deployed across 80+ dental clinics, enterprise RAG platforms, AI-powered SaaS products, CRM automation, healthcare workflows, and n8n-based business automation. ### Technology AI: OpenAI, Claude, Gemini, LangGraph, LangChain, LlamaIndex, RAG Automation: n8n, Make, Zapier, APIs, Webhooks CRM/ERP: HubSpot, Salesforce, GoHighLevel, Custom Systems Voice: Retell, Vapi, Twilio, ElevenLabs, Deepgram Development: Python, FastAPI, Node.js, React, Next.js Data/Cloud: PostgreSQL, MongoDB, AWS, Azure, Vector Databases I focus on taking AI beyond a demo—connecting agents, data, automation, CRM/ERP and SaaS systems into reliable production workflows. If you have an AI idea, POC, existing application, or business process you want to automate, send me the workflow and I can help define the right architecture and implementation approach.

🇮🇳Mohali, India$23/hr100% JSS4.87 (6)Since Feb 2018
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Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#19,829 / 412k
🇮🇳Country#2,506 / 45.9k
Revenue, last 30 days
$0

Last 6 months: $13k

Total earnings
$122k

Billed in all: $125k

World#30,816 / 412k
🇮🇳Country#4,999 / 45.9k
Per project
$17k

$6.6k in the last 6 months

World#7,357 / 412k
🇮🇳Country#742 / 45.9k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇮🇳Country#10,198 / 45.9k
Projects in all
7
14% fixed86% hourly
World#236,188 / 412k
🇮🇳Country#30,349 / 45.9k

Earnings, last 30 days

$125kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$122k$124k$126k$128kOct 8Oct 23Nov 7

Skill rankings: Top 5% in CRM Software

Ranked by MRR among everyone on Upwork with the skill.

  1. #10Natural Language Generation93 freelancers · 🇮🇳 #3Top 11%
  2. #67LLM Prompt799 freelancers · 🇮🇳 #28Top 8%
  3. #69Twilio743 freelancers · 🇮🇳 #8Top 9%
  4. #77Conversational AI782 freelancers · 🇮🇳 #10Top 10%
  5. #126ERP Software1,408 freelancers · 🇮🇳 #28Top 9%
  6. #183AI Model Integration1,618 freelancers · 🇮🇳 #44Top 11%
  7. #224Chatbot Development3,106 freelancers · 🇮🇳 #36Top 7%
  8. #352Automated Workflow5,123 freelancers · 🇮🇳 #62Top 7%