Rahul K.

I build the operating system behind growing companies and transformation programs: PMO, process, SOPs, workflows and automation your team will actually use. Founders and COOs hire me when business operations have outgrown spreadsheets, chat threads and a few heroic people. Program sponsors bring me in to set up and run the PMO that keeps a transformation on track: governance, cadence, decision rights, visibility. The method is the same either way: diagnose how work really flows, design the governance and the process, build the system in the tools you already own, and hand it over so it keeps running after I leave. Expert-Vetted (top 1%) and Top Rated Plus on Upwork: 11,500+ hours and $500K+ delivered at 100% Job Success across 59 contracts, after 25 years in operations, PMO and consulting roles. PROOF, NUMBERS FIRST → 1,775 hours with the CHRO of a newly merged global technology company: one org structure, one ATS, one executive dashboard. Client feedback: "delivers a high quality work product, which garnered praise across our company, including from our CFO." → PMO for a global finance and accounting transformation: 9 workstreams, 9 project managers, one operating cadence. → 642 hours as Strategy and Consulting Office Lead for an Upwork Enterprise client, reconfiguring its internal consulting operations. → ClickUp, Asana, and Monday operating systems, SOP libraries and automation layers for US service, ecommerce, construction and healthcare businesses, including a patient registry system built in ClickUp. Recent work: operations and process consultant for a US real estate business, Monday and Jira dashboards with integration, organizational design for a growing services firm, and advising a digital transformation director at a multinational through an IT operating-model change. WHAT I DO - PMO setup and governance, scaled to your size: operating model, portfolio prioritization and scoring, stage gates with clear go and kill criteria, RACI, decision rights, performance reporting - Business process improvement: bottlenecks, cycle time, rework (Lean and Six Sigma, certified Black Belt) - Work management systems in ClickUp, Monday, Asana, Smartsheet, Wrike or Jira: design, build, adoption - SOPs and process documentation people follow, with training, ADKAR-based change management and handover - KPI dashboards in Power BI, Looker Studio or Google Sheets - Business process automation and integrations with Zapier, Make, Power Automate and Google Apps Script - Program management and PMO leadership for digital, operating-model and post-merger transformations I stabilize the process first, then spec and govern the automation build, including practical AI-assisted steps where they save time. Automation on top of a broken process only breaks things faster. One opinion: most tool rollouts fail because nobody decided who owns what. I settle that before I touch the software, which is why adoption holds after I am gone. WHAT CLIENTS SAY "Rahul was able to take my vision and turn it into a tangible and well-organized system. He understood and anticipated my needs, making suggestions that greatly improved the overall outcome." (Business owner: SOPs plus Asana and Google Sheets automation) "I recommend hiring him for things you don't even know are issues yet." (Operations management client) My visiting card says "Founder whisperer". It means I turn ambiguity, moving parts and half-working systems into an execution rhythm your team can follow. Background: MIT MicroMasters in Supply Chain Management, Six Sigma Black Belt, Microsoft Strategic Project Leadership for PMOs (MS-129, 2026), ClickUp Expert, Asana Workflow Specialist. I also lead PPS Consulting, a two-principal firm, when a project needs implementation capacity alongside design. How I work: based in Mumbai, online until 2 pm US Eastern on working days, which also covers the full UK and European day. I reply within a few hours in that window. Direct, low ceremony, high ownership, and best with decision makers who want clarity without layers of translation. Deciding whether to reach out? Send me two things: 1. what you are trying to achieve in the next 90 days, and 2. what is breaking in execution right now. I will tell you plainly what I would fix first, and why.