Brooke G.
Licensed Insurance Operations Specialist
Dual-licensed P&C and L&H specialist with 7+ years in agency operations. Expert in quoting, benefits, compliance, and renewals. I bring accuracy, organization, and professionalism to every task. _________________________________________________ I’m a U.S.-based, dual-licensed Property and Casualty and Life and Health insurance professional with more than seven years of experience supporting independent agencies. I’ve worked across personal, commercial, and benefits lines, helping agency owners streamline operations, improve turnaround times, and strengthen client relationships. My expertise includes quoting, renewals, endorsements, COIs, compliance tracking, and carrier communication. I’m skilled with systems like EZLynx, NowCerts, AgencyZoom, and Ease, and I’m comfortable navigating carrier portals, billing platforms, and CRM tools to keep accounts accurate and up to date. I’m detail-oriented, reliable, and proactive in managing deadlines and follow-ups. Whether you need ongoing help with renewals, policy servicing, Life and Health enrollments, or back-office support, I bring a strong understanding of agency workflows and a commitment to getting things done right the first time. If you’re looking for a dependable licensed professional who can step in quickly and handle your insurance operations with accuracy and care, I’d love to connect.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $20
Billed in all: $77,414$77k
$7 in the last 6 months
Across 84 contracts
Earnings, last 30 days
Skill rankings: Top 42% in Microsoft Office
Ranked by MRR among everyone on Upwork with the skill.
- #99Property Insurance186 freelancers · 🇺🇸 #15Top 53%🇺🇸#15 of 38
- #120Insurance Policy Analysis232 freelancers · 🇺🇸 #15Top 52%🇺🇸#15 of 35
- #1,408Client Management2,926 freelancers · 🇺🇸 #192Top 48%🇺🇸#192 of 506
- #2,466Phone Support5,089 freelancers · 🇺🇸 #119Top 48%🇺🇸#119 of 279
- #6,405Microsoft Office15,119 freelancers · 🇺🇸 #844Top 42%🇺🇸#844 of 2,580
- #7,150Email Support14,954 freelancers · 🇺🇸 #220Top 48%🇺🇸#220 of 563
- #13,883Administrative Support27,852 freelancers · 🇺🇸 #857Top 50%🇺🇸#857 of 2,293
- #15,952Virtual Assistance29,113 freelancers · 🇺🇸 #929Top 55%🇺🇸#929 of 1,932