Marjorie A.

Thank you for viewing my profile. I am an experienced Customer Service Advocate. I firmly believe that a very satisfied customer/client is paramount to success. I have good communication skills. Since most of the clients are offshore, communication is the key to foster a good working relationship. With my 13 years of experience in a BPO industry, I treated my superiors and co-workers as my second family. I am loyal - faithful to commitments and obligations. I am organized, keen to details, a self-starter. I am a person with integrity and I very much value time. Skills: 1. Chat Support (Facebook messenger, Gorgias) 2. Phone Support 3. Email Support (Zendesk, Gorgias) 4. Ecommerce Store VA/Support & Fulfillment Team (Shopify) 5. Facebook Page Management / Facebook Advertising 6. Blogging (WordPress) 7. Website Management (Wix) 8. Data Entry 9. Internet Research 10. Call Handling 11. Customer Service 12. MS Office Proficient (Word, Excel, PowerPoint) 13. Canva (flyers, logo, cards and other marketing materials) 14. Google Apps Proficient (docs, Gsheet, calendar, etc.) 15. Email Management (Outlook, Gmail, Yahoo Mail) Learning is a daily experience and a lifetime mission, so I definitely have more skills to be added soon. Again, Thank you. God bless.