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Gautam D.
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Gautam D.

CRM Automation Expert | Zoho CRM, HubSpot, GoHighLevel & n8n

If your CRM still depends on manual follow-ups, disconnected tools, inconsistent data, or workflows your team struggles to maintain, I can help you turn it into a reliable, automated system that supports how your business actually operates. I specialize in CRM automation across Zoho CRM, HubSpot, and GoHighLevel, using n8n, APIs, and webhooks to streamline sales processes, connect customer data and internal tools, reduce repetitive work, and keep leads moving efficiently. With $100K+ earned on Upwork, 100+ jobs, 7,800+ hours, Top Rated status, and a 95% Job Success Score, I bring proven experience in CRM implementation, integrations, workflow automation, lead management, migrations, reporting, and process optimization. 𝐖𝐇𝐀𝐓 𝐈 𝐂𝐀𝐍 𝐇𝐄𝐋𝐏 𝐘𝐎𝐔 𝐖𝐈𝐓𝐇 𝐂𝐑𝐌 𝐒𝐞𝐭𝐮𝐩 & 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 • Pipelines, stages, custom fields, lifecycle processes • Dashboards, reporting, permissions, and CRM structure • Existing CRM cleanup, troubleshooting, and optimization 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 & 𝐒𝐚𝐥𝐞𝐬 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 • Lead routing and qualification • Lead nurturing and automated follow-ups • Reminders, task creation, notifications, and team handoffs • Sales pipeline and lifecycle automation 𝐧𝟖𝐧 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐀𝐏𝐈 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 • Multi-step n8n workflows • REST API and webhook integrations • Conditional logic and data mapping • Data synchronization between CRM and business systems • Automation across multiple applications 𝐙𝐨𝐡𝐨 𝐂𝐑𝐌, 𝐇𝐮𝐛𝐒𝐩𝐨𝐭 & 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 • Configuration and customization • Workflow and sales automation • CRM integrations • Pipeline and lead-management setup • Reporting and process improvement 𝐂𝐑𝐌 𝐌𝐢𝐠𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐃𝐚𝐭𝐚 𝐂𝐥𝐞𝐚𝐧𝐮𝐩 • Field and property mapping • Deduplication and data cleanup • CRM restructuring • Historical data migration • Data validation and synchronization 𝐀𝐈-𝐄𝐧𝐚𝐛𝐥𝐞𝐝 𝐂𝐑𝐌 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 • AI agents and chatbots • Automated lead qualification • Intelligent routing • AI-assisted follow-up workflows • Connecting AI processes with CRM data and automation 𝐇𝐎𝐖 𝐈 𝐀𝐏𝐏𝐑𝐎𝐀𝐂𝐇 𝐂𝐑𝐌 𝐀𝐔𝐓𝐎𝐌𝐀𝐓𝐈𝐎𝐍 I don’t start by automating everything that can be automated. First, I understand how the process should work. I review your current CRM, lead flow, data structure, integrations, bottlenecks, and manual steps. Then I identify what should be simplified, connected, removed, or automated before building the workflow. 𝐌𝐲 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐢𝐬: Diagnose → Design → Build → Integrate → Test → Optimize This helps avoid one of the most common CRM problems: technically functional automations that become difficult to understand, maintain, or scale. The objective is to build a system that is reliable, practical, and aligned with the way your team works. 𝐖𝐇𝐀𝐓 𝐁𝐄𝐓𝐓𝐄𝐑 𝐂𝐑𝐌 𝐀𝐔𝐓𝐎𝐌𝐀𝐓𝐈𝐎𝐍 𝐂𝐀𝐍 𝐃𝐎 𝐅𝐎𝐑 𝐘𝐎𝐔𝐑 𝐁𝐔𝐒𝐈𝐍𝐄𝐒𝐒 • Faster and more consistent lead follow-up • Cleaner and more dependable CRM data • Better visibility across pipelines and customer activity • Fewer repetitive administrative tasks • More consistent handoffs between people and systems • Processes that are easier to manage as the business grows 𝐖𝐇𝐘 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 𝐁𝐑𝐈𝐍𝐆 𝐌𝐄 𝐈𝐍𝐓𝐎 𝐂𝐑𝐌 𝐏𝐑𝐎𝐉𝐄𝐂𝐓𝐒 • CRM automation built around the actual business process. • Lead-source tracking and clear qualification logic. • Data flow mapping between systems and teams. • CRM implementation, workflow design, and reliable integrations. • Error handling, automation reliability, and operational follow-through. • Practical recommendations, clear communication, and attention to detail. If you’re setting up a CRM, improving an existing system, connecting multiple tools, migrating data, or replacing manual processes with automation, 𝐬𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐛𝐫𝐢𝐞𝐟 𝐨𝐯𝐞𝐫𝐯𝐢𝐞𝐰 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐜𝐮𝐫𝐫𝐞𝐧𝐭 𝐬𝐞𝐭𝐮𝐩, what isn’t working, and what you want the process to do instead. I can review the workflow and help you determine the most practical way to move forward. --- 𝐂𝐎𝐑𝐄 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄: CRM Automation • CRM Development • CRM Implementation • CRM Integration • Workflow Automation • n8n Automation • Zoho CRM • HubSpot CRM • GoHighLevel • Sales Automation • Lead Management Automation • Marketing Automation • CRM Workflow Automation • Sales Pipeline Automation • Lead Routing • Lead Scoring • API Integration • REST API • Webhooks • Data Synchronization • CRM Migration • CRM Data Cleanup • CRM Reporting • CRM Dashboards • Supabase • make com • Zapier • AI Automation • AI Agents • AI Chatbots • Revenue Operations

🇮🇳Mohali, India$12/hr100% JSS4.68 (62)Since Mar 2018
GlobeUpwork

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#37,544 / 412k
🇮🇳Country#4,309 / 45.9k
Revenue, last 30 days
$396

Last 6 months: $7.8k

World#68,783 / 412k
🇮🇳Country#7,270 / 45.9k
Total earnings
$151k

Billed in all: $154k

World#23,274 / 412k
🇮🇳Country#3,802 / 45.9k
Per project
$1.5k

$434 in the last 6 months

World#94,464 / 412k
🇮🇳Country#11,689 / 45.9k
Projects, last 6 months
18

Across 20 contracts

75% fixed25% hourly
World#7,230 / 412k
🇮🇳Country#1,067 / 45.9k
Projects in all
100

Across 115 contracts

43% fixed57% hourly
World#27,783 / 412k
🇮🇳Country#4,971 / 45.9k

Earnings, last 30 days

$154k+$396 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$153.8k$154.0k$154.2k$154.4kOct 8Oct 23Nov 7

Skill rankings: Top 11% in CRM Software

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Process Integration100 freelancers · 🇮🇳 #2Top 14%
  2. #70Zoho Analytics456 freelancers · 🇮🇳 #33Top 15%
  3. #108Lead Management Automation907 freelancers · 🇮🇳 #6Top 12%
  4. #141System Automation1,197 freelancers · 🇮🇳 #14Top 12%
  5. #215Data Migration1,443 freelancers · 🇮🇳 #28Top 15%
  6. #365CRM Development2,819 freelancers · 🇮🇳 #73Top 13%
  7. #385Zoho CRM2,793 freelancers · 🇮🇳 #78Top 14%
  8. #524Business Process Automation3,508 freelancers · 🇮🇳 #69Top 15%