Tamara I.

⚡ Tech-savvy admin with 27+ years’ experience and a knack for keeping tradies running smoothly 🔌 Electrical | 🚿 Plumbing | 🏗️ Construction | Landscaping | Pest Control admin since 2000 | ✅ Xero, ServiceM8, simPRO, Aroflo, Pronto, Zoho | CRMs, GoHighLevel, GorillaDesk, BMS, timesheets, invoicing & project support. Trade and service businesses usually call me when the admin has outgrown the way they're working — jobs aren't being invoiced, schedules are getting messy, ServiceM8 or simPRO isn't working properly, Xero needs attention, or the owner is spending far too much time chasing paperwork. I bring 27+ years of administration and operations experience, with extensive hands-on experience supporting electrical, HVAC, plumbing, roofing, construction and other service businesses. I'm not simply a VA who follows a task list. I can step into a business, understand how the work flows from enquiry through to payment, identify what's falling through the gaps and help fix it. I help with: * ServiceM8 – setup, workflows, forms, templates, job queues, automations, scheduling and invoicing simPRO – projects, workflows, cost centres, purchasing, maintenance, assets, claims and administration * Xero – invoicing, accounts payable/receivable, reconciliations, Hubdoc, payroll administration and clean-up * Job scheduling, quoting, variations and customer communication * Project and contractor coordination * Supplier and purchasing administration * CRM and database clean-ups * SOPs, procedures, forms, registers and process mapping * Workflow improvement and business systems * General administration and ongoing operational support I've been involved in multiple software implementations and business-process improvements, and I'm particularly good at taking a messy or manual process and turning it into something people can actually follow. Top Rated | 100% Job Success Based in Australia and available for ongoing administration, systems projects, clean-ups, workflow improvement and operational support. If your back office is starting to get in the way of running the actual business, that's exactly the sort of problem I enjoy solving.