Anna B.

Customer Care Representative

I'm a FLEX alumna and have experience living and studying abroad, which allows me to communicate effectively. I was an AFS volunteer and worked on various meet&greet and fundraising projects. I have extensive experience in copywriting and used to write academic papers, articles for blogs, website content, news and longreads. Helping people is my passion, so I will contribute my best skills for taking your customer service to the next level!

🇺🇦Chernivtsi, Ukraine$9/hr100% JSS4.99 (19)Since Mar 2018

Earnings and projects

MRR

$750$750

Last 6 months ÷ 6

#60,744 / 412,157 / 412k

🇺🇦#2,527 / 14,290 / 14.3k

Revenue, last 30 days

$756$756

Last 6 months: $4.5k

#51,468 / 412,157 / 412k

🇺🇦#2,029 / 14,290 / 14.3k

Total earnings

$129,939$130k

Billed in all: $132,918$133k

#28,531 / 412,157 / 412k

🇺🇦#2,028 / 14,290 / 14.3k

Per project

$4,641$4.6k

#37,412 / 412,157 / 412k

🇺🇦#2,226 / 14,290 / 14.3k

Projects, last 6 months

#209,854 / 412,157 / 412k

🇺🇦#7,324 / 14,290 / 14.3k

Projects in all

Across 33 contracts

45% fixed55% hourly

#103,225 / 412,157 / 412k

🇺🇦#4,524 / 14,290 / 14.3k

$133k+$756 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 18% in Communications

Ranked by MRR among everyone on Upwork with the skill.

#287Helpdesk1,033 freelancers · 🇺🇦 #3Top 28%🇺🇦#3 of 5
#405Freshdesk1,321 freelancers · 🇺🇦 #3Top 31%🇺🇦#3 of 4
#1,354Communications7,670 freelancers · 🇺🇦 #10Top 18%🇺🇦#10 of 69
#1,692Zendesk5,908 freelancers · 🇺🇦 #11Top 29%🇺🇦#11 of 32
#5,348Virtual Assistance29,113 freelancers · 🇺🇦 #7Top 18%🇺🇦#7 of 62
#8,396Customer Service37,167 freelancers · 🇺🇦 #16Top 23%🇺🇦#16 of 70

Anna B.

Earnings and projects

Earnings, last 30 days