Qasim A.

I help businesses streamline sales operations, customer support, CRM workflows, and procurement processes so they can save time, close more deals, cut costs, and deliver a better customer experience. With 8+ years of experience in sales development, account management, customer support, budgeting, and procurement, I’ve worked with SaaS companies, B2B service providers, construction firms, and startups. My Core Skills Customer Support (Email, Chat, and Phone) CRM Setup & Management (HubSpot, Salesforce) Lead Generation & Prospecting Sales Outreach (Cold Calling, Follow-ups, Demos) Budgeting & Cost Control Procurement & Vendor Management (sourcing, negotiations, purchase orders) Reporting & Data Entry Highlights of My Work Built inbound & outbound sales playbooks at Arthur Technologies, helping the team shorten deal cycles. Handled end-to-end product demos and client onboarding for SaaS platforms. Generated qualified leads and improved conversion rates for US-based companies. Managed budget planning and procurement for construction and service companies—ensuring projects stayed within budget while securing the best vendor terms. Achieved top customer satisfaction ratings by resolving complex issues and building trust with clients. If you’re looking for a reliable partner to manage your sales operations, CRM setup, customer support, lead generation, or budgeting & procurement, let’s connect—I’d be happy to discuss how I can help your business grow while keeping costs under control.