Maria Elaine May C.

Customer Service & Sales CLDP

Hi, I'm Mariane — a passionate training specialist turned freelancer, bringing over a decade of real-world experience in customer service, sales, administration, and learning delivery to help your business thrive. I believe in progress over perfection. Taking the leap into freelancing wasn’t easy—but I did it with courage, clarity, and a deep desire to grow. Now, I’m here to help you grow too. What I Bring to the Table: Training & Development: ▪︎ Expert in delivering engaging, results-driven training sessions ▪︎ Specializes in customer service, sales, product knowledge, and systems onboarding ▪︎ Creates easy-to-understand learning tools and guides for all learning styles Customer Service & Sales: ▪︎ Phone, email & chat support with empathy and efficiency ▪︎ Cold and warm calling for lead generation and conversions ▪︎ Skilled in de-escalation, retention, and upselling techniques Administrative & VA Support: ▪︎ Calendar, inbox, and file management ▪︎ Data entry, transcription, and research ▪︎ Organizing reports, creating templates, and handling behind-the-scenes tasks Why Clients Love Working With Me: ● I work well under pressure and thrive in fast-paced environments ● I'm a quick learner who adapts fast and learns with purpose ● I communicate clearly, meet deadlines, and always aim to exceed expectations I don’t just do the work—I care about the success of your project Whether you're looking for a training partner, a customer service pro, or a reliable VA to keep things running smoothly—I’ve got you covered. Let’s connect and build something great together!