Julian Lorenzo G.
Customer Service Manager
I'm a Customer Service Representative/Technical Support Representative with a total of 7 years of experience handling both voice and chat campaigns. I enjoy interacting with my customers and making sure that their concerns are properly addressed in a timely manner. I'm confident that the skills that I've acquired over the past couple of years will greatly benefit your business and customers. On top of the aforementioned experience, I'm also knowledgable with Microsoft Office Apps, and well versed with iOS, Android, Windows, and macOS as I've provided Technical Support for these platforms. I'm looking forward to a positive career in Upwork and a beneficial partnership with you!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $21k
Billed in all: $168,801$169k
$21k in the last 6 months
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 0.89% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #14Hardware Troubleshooting642 freelancers · 🇵🇭 #6Top 2%🇵🇭#6 of 331
- #157Online Chat Support11,527 freelancers · 🇵🇭 #66Top 1%🇵🇭#66 of 6,896
- #182Technical Support11,267 freelancers · 🇵🇭 #58Top 2%🇵🇭#58 of 6,366
- #190Email Support14,954 freelancers · 🇵🇭 #97Top 1%🇵🇭#97 of 8,734
- #476Data Entry53,630 freelancers · 🇵🇭 #132Top 0.89%🇵🇭#132 of 21,670
- #494Customer Service37,167 freelancers · 🇵🇭 #168Top 1%🇵🇭#168 of 18,590