Ma Editha E.

Your business shouldn't need you in every conversation, every follow-up, or every operational decision. I'm an Executive Assistant and Fractional Chief of Staff who helps founders and CEOs get out of the weeds and stay focused on growth. With 16,000+ hours on Upwork, $100K+ earned, 100% Job Success Score, and Top Rated status, I've supported executives and business owners across scheduling, operations, project coordination, client communication, SOPs, CRM systems, and day-to-day execution. My strength is not simply getting tasks done. It's taking ownership. When you hand me a responsibility, I don't want you wondering: "Did that get done?" I build the structure, follow through with the people involved, track what matters, and keep you informed so you don't have to chase things yourself. Where I can take ownership Executive Support Calendar and schedule management Inbox organization and follow-up Meeting preparation and action-item tracking Executive correspondence Travel and appointment coordination Operations & Chief of Staff Support Turning founder priorities into actionable tasks Weekly operations and accountability systems Cross-functional coordination Project tracking and follow-through Identifying bottlenecks before they become problems Keeping teams aligned and moving Systems & Process Improvement SOP creation and documentation Workflow design and optimization CRM organization and maintenance Process tracking and accountability systems Building repeatable systems that don't depend on one person remembering everything Client, Vendor & Team Coordination Client communication Vendor follow-up Scheduling and logistics Internal team coordination Escalation and issue resolution Tools I work with Asana • Notion • Google Workspace • Slack • Microsoft Outlook • CRM platforms • Canva • ChatGPT • Claude I also use AI tools as part of my daily workflow for research, documentation, organization, and process improvement, while keeping human judgment and quality control at the center. What makes me different I've worked on both sides of the work: Executive support - making sure the CEO's day runs smoothly. Operations - making sure the business keeps moving when the CEO isn't in the room. That combination allows me to see beyond the task itself and understand what needs to happen next. I'm best suited for a founder or executive who wants a long-term partner they can trust with real ownership, not another person who needs to be assigned a task every hour. If you're looking for someone who can step into the operation, bring structure to the chaos, and make sure things actually move forward, I'd love to talk.