Karen B.

I help businesses grow by turning everyday phone conversations into long-term partnerships. My strength lies in my voice and my approach: as a former ESL teacher and experienced customer care coordinator, I bring exceptionally clear, warm, and natural English communication to every call. I don't just follow scripts; I listen actively, build quick rapport with clients, and represent brands with genuine enthusiasm. What I bring to the table: Proven experience in outbound calling, managing client inquiries, and handling account logistics for Australian and US markets. My toolkit: Proficient in Salesforce, Zendesk, and CRM management to keep lead tracking and shipping logistics spotless. My work ethic: I am self-motivated, highly consistent, and ready to take full ownership of your customer-facing operations.