Roberto M.
Bilingual Customer Support
As a highly skilled virtual assistant, I excel in managing live chats and calls and email administration. I possess comprehensive expertise in various areas. I have honed my skills in cold calling, lead generation, customer support, and administration tasks. I follow strict deadlines while providing top-notch service to my clients. My exceptional customer service abilities make me diplomatic and patient when dealing with a diverse range of individuals and organizations. Being highly organized, detail-oriented, and adept at follow-through makes me an ideal candidate for any role. My adaptability allows me to learn new skills quickly and work efficiently under minimal supervision and pressure. I am equipped with Dual Monitors, a fast internet connection, a backup battery, and thorough knowledge of the Windows Operating System and IOS, Infusionsoft, Google Suite, and Acuity, among others. Additionally, I am well-versed in payment systems such as ChargeOver, Thrivecart and amoung others. I aim to secure long-term employment with a forward-thinking company that places importance on its people and products. As a proactive individual who excels at problem-solving, I hope my profile piques your interest. I am eager to discuss further details in a personal interview. "Action is the foundational key to all success." - Thomas Jefferson.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $17k
Billed in all: $82,178$82k
$17k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 9
Rarest: top 1% in CallTools Call Center Software, of 71. Ranked by MRR among everyone on Upwork with the skill.
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