Jan E.
Microsoft 365 Administrator | Technical Support Specialist
Is your Microsoft 365 environment causing downtime, email disruptions, or access issues? I specialize in rapid troubleshooting and management of M365 ecosystems, ensuring your team stays connected and productive. With experience supporting 50+ users across corporate environments, I handle complex IT challenges with clear, jargon-free communication. I have successfully managed support for clients in AU, US, UK, and APAC time zones, delivering fast resolutions without disrupting workflow. What I can solve for you: -Email & Exchange: Fix delivery issues, DNS records, and Outlook connectivity. -User Management: Onboarding, offboarding, license allocation, and permission control. -Collaboration Tools: Resolve Teams, SharePoint, and OneDrive access problems. -Security & Access: Account troubleshooting and general IT support. Why work with me? -Fast Response: I prioritize quick diagnosis and clear updates. -Client-Focused: I explain technical issues in simple terms. -Reliable: I focus on solving the root problem, not just closing tickets. If you are dealing with a Microsoft 365 issue right now, send me a message. I can start immediately.
Earnings and projects
An estimate from an earlier read
Last 6 months: $1.7k
Billed in all: $8,972$9k
$436 in the last 6 months
Across 7 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 20% in Network Administration
Ranked by MRR among everyone on Upwork with the skill.
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