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Jan E.

Jan E.

Microsoft 365 Administrator | Technical Support Specialist

Is your Microsoft 365 environment causing downtime, email disruptions, or access issues? I specialize in rapid troubleshooting and management of M365 ecosystems, ensuring your team stays connected and productive. With experience supporting 50+ users across corporate environments, I handle complex IT challenges with clear, jargon-free communication. I have successfully managed support for clients in AU, US, UK, and APAC time zones, delivering fast resolutions without disrupting workflow. What I can solve for you: -Email & Exchange: Fix delivery issues, DNS records, and Outlook connectivity. -User Management: Onboarding, offboarding, license allocation, and permission control. -Collaboration Tools: Resolve Teams, SharePoint, and OneDrive access problems. -Security & Access: Account troubleshooting and general IT support. Why work with me? -Fast Response: I prioritize quick diagnosis and clear updates. -Client-Focused: I explain technical issues in simple terms. -Reliable: I focus on solving the root problem, not just closing tickets. If you are dealing with a Microsoft 365 issue right now, send me a message. I can start immediately.

🇵🇭Koronadal, Philippines$12/hr90% JSS4.24 (5)Since Apr 2018

Earnings and projects

MRR (estimate)
≈$290

An estimate from an earlier read

World#99,583 / 412k
🇵🇭Country#18,333 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $1.7k

Total earnings
$8.5k

Billed in all: $9k

World#210,070 / 412k
🇵🇭Country#33,794 / 56.3k
Per project
$1.7k

$436 in the last 6 months

World#87,169 / 412k
🇵🇭Country#17,659 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
5

Across 7 contracts

14% fixed86% hourly
World#266,042 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8.8k$8.9k$9.0k$9.1kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 20% in Network Administration

Ranked by MRR among everyone on Upwork with the skill.

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  6. #307Microsoft Exchange Online984 freelancers · 🇵🇭 #30Top 31%
  7. #316IT Support978 freelancers · 🇵🇭 #61Top 32%
  8. #584Microsoft Outlook1,954 freelancers · 🇵🇭 #213Top 30%