Ruzzell Justin T.
Mindbody & Glofox CRM Specialist | Operations & Admin Expert
Running a health, fitness, or wellness business comes with enough moving parts. If you're spending too much time managing your CRM, answering customer enquiries, fixing bookings, chasing payments, or dealing with admin, I can take that off your plate. I've been working as a CRM and Admin Specialist for over 8 years, supporting gyms, fitness studios, dance schools, yoga studios, and wellness businesses. Most of my day is spent inside Mindbody and Glofox, helping businesses keep things running smoothly behind the scenes. Some of the ways I can help include: • CRM management (Mindbody & Glofox) • Membership setup, billing, freezes, renewals, and account maintenance • Customer support via email and CRM platforms • Booking management and class scheduling • Email and calendar management • General admin and data management • Email marketing and client communications • CRM clean-up, reporting, and workflow improvements • Website content updates and basic maintenance Software I use regularly • Mindbody • Glofox • Google Workspace • Microsoft Office • Mailchimp • Canva • Slack and similar communication tools • WordPress and website content management systems I'm someone who likes keeping things organised, solving problems before they become bigger ones, and making life easier for both business owners and their clients. I work independently, communicate well, and genuinely enjoy helping businesses improve their day-to-day operations. If you're looking for someone who already understands how health and fitness businesses operate and can jump in with minimal training, I'd love to chat about how I can help.