Anup M.

I bring 24+ years of experience leading technology, product delivery and digital transformation across global organizations including IKEA Sweden, IBM, Decathlon, Jumio, Cushman & Wakefield and Ragu AI. I specialise in taking complex initiatives from strategy → roadmap → execution → production, working across founders, executives, product, engineering, customers and external partners to turn ambiguity into structured execution. Recent focus: AI, SaaS & Product Delivery At Ragu AI, I led delivery and product operations for an enterprise AI platform with multi-tenant SaaS architecture, knowledge-grounded AI assistants and enterprise integrations. My work covered roadmap execution, sprint planning, engineering governance, AI feature rollouts, DevOps coordination, customer onboarding and production readiness. At Cushman & Wakefield, I worked across enterprise digital transformation and technology initiatives, connecting business requirements with solution definition, delivery governance, workflow optimisation and execution across distributed teams. 0→1 Product & Digital Delivery At Decathlon, I led the engineering workflow and product rollout of the Decathlon App and AllForSport from scratch — taking products from evolving requirements through prioritisation, Agile delivery, integrations and production. Results included: 4 major + 6 minor releases in one year 40,000+ registered users 10,000+ downloads 4.5+ app rating $30K/day peak online sales 30% repeat customers 30% improvement in lead time/productivity Zero P0/P1 incidents for 8+ months At Jumio, I led AI/ML delivery across multiple squads, working on engineering governance, product roadmap, vendor integration, audits and workflow improvements. Earlier at IBM/IKEA, I helped lead a large-scale Agile transformation involving 600 practitioners, 12 Scrum teams and 100+ team members across a global, multi-billion-dollar eCommerce transformation. What I bring Technical Program & Product Delivery AI / ML / SaaS product execution 0→1 product development Roadmap, backlog & prioritisation Agile transformation & delivery governance UAT, release readiness & production delivery Stakeholder, vendor & customer management Process and workflow optimisation Cross-functional and distributed-team leadership I am comfortable being the execution partner to founders and senior leadership — creating structure, driving decisions, removing blockers and keeping product and engineering moving. Top Talent on Upwork | 6,000+ hours | University Gold Medalist | Agile speaker