Jacqueline B.
You Need a Unicorn
Are you looking for an empathetic problem-solver? Are you looking for someone with a passion for Customer and Operations Support with a strong belief in satisfaction? Are you looking for someone to lead and support your Customer Support team with an abundance mindset? Then add me and my 15+ years of dedicated experience in Customer Service and Support, and IT/help desk support to your team! Are you looking for someone who is -Saas Expert ~Committed to Service ~A Master's-Level Professional ~A Work From Home expert ~Tech-savvy ~Self-motivated ~Ambitious -De-escalation -Leadership -Retail I'm looking for a client who could use a Unicorn! I excel in providing top-notch customer service and troubleshooting technical issues using platforms like Zendesk. With a strong track record, I efficiently resolve complex customer concerns, collaborate with teams, and ensure prompt solutions. I'm dedicated to guiding both customers and agents through challenges and contributing to operational procedures.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3k
Billed in all: $16,073$16k
$1.5k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 15% in Spreadsheet File Format
Ranked by MRR among everyone on Upwork with the skill.
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