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Michaella M.
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Michaella M.

Customer Service Manager

Been in the industry for several years. I started providing excellent customer service as a frontline team member. Have more than 3 years of experience as a Quality Analyst. And now working as a Team Leader in Customer Service Department.

🇵🇭Makati City, Philippines$15/hr100% JSS4.07 (4)Since Apr 2018

Earnings and projects

MRR
$2.9k

Last 6 months ÷ 6

World#13,072 / 412k
🇵🇭Country#896 / 56.3k
Revenue, last 30 days
$3k

Last 6 months: $18k

World#12,390 / 412k
🇵🇭Country#895 / 56.3k
Total earnings
$110k

Billed in all: $117k

World#35,214 / 412k
🇵🇭Country#4,387 / 56.3k
Per project
$37k

$18k in the last 6 months

World#1,889 / 412k
🇵🇭Country#226 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 10 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$117k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$112k$114k$116k$118kOct 8Oct 23Nov 7

Skill rankings: Top 1% in Audio Transcription

Ranked by MRR among everyone on Upwork with the skill.

  1. 3Podcast Transcription249 freelancers · 🇵🇭 #1Top 1%
  2. #5Transcription Timestamping424 freelancers · 🇵🇭 #2Top 1%
  3. #28Audio Transcription2,774 freelancers · 🇵🇭 #4Top 1%
  4. #46Data Collection3,620 freelancers · 🇵🇭 #10Top 1%
  5. #99Customer Experience2,788 freelancers · 🇵🇭 #25Top 4%
  6. #102General Transcription8,318 freelancers · 🇵🇭 #20Top 1%
  7. #151Quality Assurance4,092 freelancers · 🇵🇭 #23Top 4%
  8. #524Data Analysis14,624 freelancers · 🇵🇭 #35Top 4%