Kim Alexis D.

Virtual Assistant, Customer Service & Bookkeeper

Virtual Assistant | Lead Generation | Customer Service | Bookkeeper | Graphic Designer Administrative & Financial Operations: Workflow and workspace management (Notion, Airtable, Trello), document organization, email and inbox management, full-charge bookkeeping (accounts payable/receivable, invoicing, bank reconciliation), payroll administration, and financial auditing. Digital Marketing & Content: Lead generation, email campaigns, article writing, WordPress publishing with basic SEO, and basic graphic design (Canva). Data & Reporting: Data analysis, metrics tracking, pulling reporting dashboards, financial reporting, and converting meeting transcripts into structured recaps and action items. Customer Support & Communication: Highly skilled in written communication, chat support, client onboarding follow-ups, and managing client relations. Key Tools: QuickBooks / Xero, Google Workspace, Microsoft Office (Excel), Trello, Notion, Airtable, Canva, and WordPress.