Rhea G.

Results-Driven E-commerce & Google Listing Specialist with nearly 2 years of hands-on experience in Shopify and eBay dropshipping, product research, and Facebook Ads, complemented by a solid 10-year background in customer support. Recognized for identifying profitable products, optimizing listings, and scaling ad campaigns across multiple platforms to deliver measurable business growth while enhancing customer experience. I specialize in end-to-end e-commerce operations, including product sourcing, store optimization, media buying, Google Listings management, and customer service, ensuring a seamless journey from click to conversion. Core Skills & Expertise 🔎 Product Research & Sourcing Expert in leveraging data-driven strategies to identify trending and profitable products on platforms like TikTok, eBay, and Shopify. Conducted comprehensive market analysis to evaluate trends, competition, and consumer demand. Sourced from top-rated suppliers to maximize profit margins and maintain consistent product quality. 🛒 Shopify & eBay Store Management Skilled in Shopify and eBay store setup, product listing optimization, and inventory management. Implemented effective pricing and merchandising strategies, resulting in increased sales and higher store conversion rates. 📈 Facebook Ads & Media Buying Experienced in launching, scaling, and optimizing Meta (Facebook & Instagram) ad campaigns. Focused on conversion rate optimization (CRO), retargeting, and budget allocation to maximize ROI. 🎯 TikTok Product Research & Trend Analysis Conducted TikTok product research to identify viral trends and high-demand items. Developed engaging product concepts and ad creatives optimized for TikTok’s algorithm, driving traffic and conversions. 🔍 Google Listing Optimization & Google Merchant Center Specialized in managing Google Merchant Center, Google Shopping Ads, and Google Product Listings. Ensured accurate product data feeds, optimized listings for SEO and keyword ranking, and improved product visibility on Google Search. Increased organic traffic and conversion rates through strategic listing optimization and performance monitoring. 👩‍💻 Customer Service Excellence Over 10 years of customer support experience across multiple platforms. Delivered exceptional after-sales service, resolving inquiries, managing returns, and maintaining customer satisfaction. Strengthened brand reputation and retention through proactive communication and problem-solving. Key Achievements Identified and sourced highly profitable products, driving consistent revenue growth for Shopify and eBay stores. Optimized and scaled Facebook Ads achieving strong ROI and conversion rates through advanced targeting and CRO. Developed TikTok-based product research strategies, leveraging viral trends to increase store traffic and conversions. Improved Google Listings and Merchant Center performance, boosting organic visibility and driving more qualified traffic. Delivered exceptional customer support, resolving issues quickly and maintaining a customer-centric experience that built long-term loyalty.