Back to leaderboardLast snapshot: Nov 7
Bradford M.
Customer Service
Customer Service Representative Extensive experience with customer support (email engagement) Proficient with Zendesk Can offer tech and troubleshooting support Experience with native backend systems Conversational in Spanish
🇺🇸Pittsburgh, United States$39/hr95% JSSSince May 2018
Earnings and projects
MRR
$5,148$5.1k
Last 6 months ÷ 6
World#5,113 / 412,022 / 412k
🇺🇸Country#1,729 / 62,087 / 62.1k
Revenue, last 30 days
$5,883$5.9k
Last 6 months: $31k
Total earnings
$68,773$69k
Billed in all: $68,860$69k
World#57,568 / 412,022 / 412k
🇺🇸Country#10,945 / 62,087 / 62.1k
Per project
$68,773$69k
World#473 / 412,022 / 412k
🇺🇸Country#144 / 62,087 / 62.1k
Projects, last 6 months
0
Across 1 contracts
0% fixed100% hourly
World#209,850 / 412,022 / 412k
🇺🇸Country#27,405 / 62,087 / 62.1k
Projects in all
1
Across 2 contracts
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇺🇸Country#53,151 / 62,087 / 62.1k
Earnings, last 30 days
$68.9k+$5.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 0.26% in Phone Support
Top 1% in 7 of 8 skills, ranked by MRR among everyone on Upwork with the skill.
- #4Pattern Design555 freelancers · 🇺🇸 #2Top 0.72%🇺🇸#2 of 53
- #8Fashion Design1,190 freelancers · 🇺🇸 #6Top 0.67%🇺🇸#6 of 199
- #13Phone Support5,089 freelancers · 🇺🇸 #4Top 0.26%🇺🇸#4 of 279
- #18Phone Communication6,538 freelancers · 🇺🇸 #11Top 0.28%🇺🇸#11 of 590
- #48Technical Support11,267 freelancers · 🇺🇸 #11Top 0.43%🇺🇸#11 of 607
- #49Email Communication14,123 freelancers · 🇺🇸 #20Top 0.35%🇺🇸#20 of 1,077
- #90AI Implementation2,382 freelancers · 🇺🇸 #27Top 4%🇺🇸#27 of 421
- #117Customer Service37,167 freelancers · 🇺🇸 #37Top 0.31%🇺🇸#37 of 3,160