Jonida X.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 7, 2026.

I am Jonida, an Operations and Project Manager with 10+ years of experience helping startups, agencies, and established organizations of different sizes, from 4-person startups to a University with 950 staff and 32 faculties, bring structure, create processes and SOPs, manage team members, and bring measurable results. I provide solutions to companies by: a) Streamlining processes & building SOPs - I map workflows, eliminate inefficiencies, and create SOPs that teams follow. b) Improving delivery speed & accountability - I set milestones, SLAs, and reporting structures so teams hit deadlines consistently. c) Leading cross-functional teams to high performance - experience leading SEO, Marketing, Content, Design, Web Dev, QA teams that come from different parts of the world. d) Building systems - From ClickUp automation to Looker Studio dashboards, I turn teams from manual to data-driven. I have experience working within different industries, such as: 1. Higher Education / Academy Operations - Led operations at a University with 950 staff & 32 faculties, including yearly strategies, quarterly OKRs, monthly KPIs, and SOP frameworks that closed communication gaps and improved inter-departmental coordination. 2. Digital Marketing & SEO Agencies - Managed SEO, Web Dev, QA, Design, and Content teams. Key results: • Implemented process systems in ClickUp, Asana, and Trello, increasing the efficiency and accountability. • Built automated dashboards using GA4, Search Console, Looker Studio, Supermetrics • Improved workflow efficiency and reduced turnaround times through SOPs and role clarity 3. E-commerce & Software Teams - Coordinated product development, SEO, marketing, and fulfillment workflows from concept, to launch, to post-launch optimization. Used Shopify and Amazon data to generate visualized reports with Looker Studio. 4. Business Intelligence Projects - Advanced Google Sheets (nested formulas, pivot tables) + Looker Studio for automated, insight-driven reporting. Tools I have used: • Project Management: ClickUp, Jira, Asana, Trello, Zoho, AirTable. • CRM: HubSpot, Salesforce • Knowledge base: Notion • Analytics & Reporting: Google Analytics, Google Tag Manager, Looker Studio, Supermetrics, Google Sheets. • Team Communication & Scheduling: Slack, Discord • Finance & Reporting: Xero. I’m not just a task manager - I’m a proactive operator who takes initiative, anticipates problems, and proposes solutions before they become issues. I question the status quo, optimize continuously, and care about outcomes. If you want a Project Manager who brings structure, clarity, and results, then let’s talk.