Muhammad Ijaz S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

If your team is growing but your processes still depend on spreadsheets, manual follow-ups, disconnected tools, and people remembering what to do next, you don't need another tool. You need someone who can understand the business problem, design the right process, manage the implementation, and automate the repetitive work. That's where I come in. I'm a Business Analyst, Project Manager, and CRM & Automation Specialist who helps businesses turn messy processes into structured, scalable systems. I work across the full lifecycle: Business Analysis → Process Design → Project Management → CRM/PM Implementation → Automation → Documentation So instead of simply building an automation or configuring a CRM, I look at how the entire operation should work. ━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗪𝗛𝗔𝗧 𝗜 𝗖𝗔𝗡 𝗛𝗘𝗟𝗣 𝗬𝗢𝗨 𝗕𝗨𝗜𝗟𝗗 ━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▸ 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗔𝗡𝗔𝗟𝗬𝗦𝗜𝗦 & 𝗣𝗥𝗢𝗖𝗘𝗦𝗦 𝗗𝗘𝗦𝗜𝗚𝗡 Before implementing anything, I help you understand what is actually happening inside the business. • Requirements gathering • Process mapping & workflow design • User stories & acceptance criteria • Current-state / future-state analysis • SOPs & process documentation • Lucidchart process diagrams • Identifying bottlenecks and automation opportunities The goal isn't to automate a broken process. It's to design a process that makes sense first. ▸ 𝗣𝗥𝗢𝗝𝗘𝗖𝗧 & 𝗪𝗢𝗥𝗞𝗙𝗟𝗢𝗪 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 I can turn requirements and processes into an organized execution system your team can actually use. • Project/workspace setup • Task structures & dependencies • Custom statuses and workflows • Dashboards & reporting • Team processes • Project documentation • ClickUp architecture • Workflow optimization I focus on making the system clear enough that your team doesn't need a meeting just to figure out what happens next. ▸ 𝗖𝗥𝗠 & 𝗦𝗔𝗟𝗘𝗦 𝗦𝗬𝗦𝗧𝗘𝗠𝗦 I build and optimize CRM systems around your actual sales process rather than forcing your business into a generic setup. • HubSpot • Pipedrive • Zoho CRM • GoHighLevel • Pipelines & lifecycle stages • Lead management • CRM workflows • Reporting & dashboards • Data structure & cleanup ▸ 𝗔𝗨𝗧𝗢𝗠𝗔𝗧𝗜𝗢𝗡 & 𝗔𝗜 𝗪𝗢𝗥𝗞𝗙𝗟𝗢𝗪𝗦 Once the process is clear, I automate the repetitive parts. • Zapier • Make • n8n • CRM automation • Lead routing • Notifications & follow-ups • Data synchronization • AI-powered workflows • Cross-platform integrations • Automated reporting The objective isn't simply to create more automations. It's to remove manual work, reduce errors, and make the business process run consistently. ━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗠𝗬 𝗖𝗢𝗥𝗘 𝗦𝗧𝗔𝗖𝗞 ━━━━━━━━━━━━━━━━━━━━━━━━━━━ Business Analysis: Requirements | Process Mapping | User Stories | SOPs | Documentation Project Management: ClickUp | Workflows | Task Management | Dependencies | Dashboards CRM: HubSpot | Pipedrive | Zoho CRM | GoHighLevel Automation: Zapier | Make | n8n | AI Workflows | API Integrations Data & Operations: Airtable | Data Management | Process Optimization ━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 𝗠𝗘 ━━━━━━━━━━━━━━━━━━━━━━━━━━━ You don't have to hire one person to analyze the problem, another to manage the project, and another to build the automation. I can work across all three layers: 1. Understand the business problem. 2. Design and manage the solution. 3. Build the systems and automation that make it work. That means fewer gaps between requirements and implementation, better documentation, and systems that are designed around how your business actually operates. If you're dealing with disconnected tools, inefficient processes, manual work, or a project that needs to be turned into a functioning system, let's talk.