Sweet Karyl F.

Over the past 5+ years, I’ve supported legal offices and PI law firms by improving records turnaround by 30-40%, reducing claim delays and helping teams through structured, HIPAA-compliant workflows. 𝗠𝘆 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵: Medical Records Retrieval || Medical Billing Specials || Medical Summaries & Demand Package Support || HIPAA Compliance || Personal Injury Case Support || Medical Records Specialist My assigned roles were to: • Call medical providers to confirm where to send Records and Bills Requests / Balance Reduction Request/ Balance Verification Request / Request for Final Lien (Mail, Email, or Fax) • Generate requests and send them to providers • Follow up with medical providers until bills and records are received. • Review the bills and records for important data such as billing amounts, dates of treatment, etc. and enter that data into the case management software. • Pay for medical records’ invoices and download them from different portals (MRO, CIOX, PREFERRED MED NETWORKS, CHARTSWAP) • Update clients’ case files on CRM (signed medical records, HIPAA authorizations/ID) • Create summary of records and bills • Create Medical specials & demand package supports • Creating Discovery Shells & Templates Tools used : ✔️Teams, Slack, What's Up, Telegram, Viber, Skype, RingCentral ✔️Clio, CasePeer, NetDocs, ActionStep, Practice Panther ✔️Microsoft office (Excel, Word, Powerpoint, Forms), Google suites (Drive, Calendar, Google Meet, forms, Docs, Sheets) I am excited to work with you! Legal Assistant l Medical Records Clerk l Personal Injury Legal Assistant l Virtual Assistant