Joyce Ann M.

AREA OF EXPETISE • Microsoft Office proficiency • Customer Service • Social Media Management • Must have strong analytical skills • Good negotiating and networking skills • Highly organized and with keen attention to details • Supervisory skills • Time Management • Resourceful • Professional and Mature • Monitoring and Inventorying • Telephone Etiquette WORK EXPERIENCE Megaworld Corporation Admin Supervisor, March 21, 2011 to Current • Monitoring all incoming and outgoing correspondences in the Area Office. • Supervises, schedules and directs the work of a messenger staff, company driver and receptionist • Trains admin assistant assigned in other satellite offices • Requesting of consumable and non-consumable supplies to head office • Canvassing, negotiating and placing orders for approved canvass summary. • Processing and monitoring of employees requisition • Monitoring timelines of delivery through follow-up with respective suppliers and head office team. • Monitoring of office supplies – daily, weekly and monthly updates including total expenses. • Processing of DTR and payroll forms of messenger, company driver and maintenance staff • Coordinating with payroll and other concerned units with regards to processing of employee payroll, loan application, certificate of employments and others • Handling all office utilities, common area, telephone and postpaid billing • Prepares payment endorsement, reimbursement, petty cash, liquidation and cash advance • Prepares accountability and transfer of ass¬et of employees • Responsible for Admin budget for the whole year • Preparing monthly and annual budget reports. • Communicates verbally and in writing with internal contacts and suppliers. • Organizer for Division’s event • Responsible for approval and scheduling of company vehicle • Coordinating with other department for office and admin concern • Manages office spaces • Implements and maintain office systems Admin Assistant II ; Sr. Admin Assistant II • Organizing and maintaining files and records. • Facilitates and distributes documents for Head’s signature. • Prepares payment endorsement, reimbursement, • Releasing of Official Receipt to tenants. • Prepares memo and letter for clients and internal partners • Prepares and manage correspondence, reports and documents • Handles incoming mail both external and internal contacts. • Manages office space • Arranges and confirms appointments • Handles incoming mail and other material • Sends out letter and memo both internal and external partners Executive Assistant • Prepares and manage correspondence, reports and documents • Organizes and coordinates meetings, conferences, and travel arrangements • Maintains schedule and calendars • Arranges and confirms appointments • Handles incoming mail and other material • Consolidating and preparing reports and presentations. • Prepares offer sheet, award notice, memo, reminder and renewal letter for tenants • Prepares sales analysis of tenant • Set up and maintains filing systems and work procedures • Maintains databases • Communicates verbally and in writing to answer inquiries and provide information • Liaison with internal and external contracts • Coordinates the flow of information both internally and externally • Operates office equipment • Performs other duties that may be assigned from time to time Banco De Oro Collection Assistant, November 19, 2009 to March 19, 2011 • Notify clients with past due account by telephone • To follow up frequently for payment commitments and send client collection letter as reminder • Record information about financial status of customers and status of collection efforts • To compile and submit information about problem accounts to the Department Manager • To handle all requests for documentation • Updating the records of deceased customers • To maintain good customer relations Bayantel Telecollector, June 01, 2009 to September 08, 2009 • Locate and monitor overdue accounts, using computers and a variety of automated systems • Locate and notify customers of delinquent accounts by mail, telephone, or endorsed to field department for personal visits in order to solicit payment • Perform various administrative functions for assigned accounts, such as recording address changes and updating the records of deceased customers